HOG Roadside Assistance ...
Thread Starter
|
Road Master
Joined: Jan 2008
Posts: 771
Likes: 1
From: Connecticut
HOG Roadside Assistance ...
It all started last Monday when we left Connecticut for the Dragon and two hours into the ride we hit rain in Pennsylvania.
After pulling over on I-81 and putting rain gear on we started off again.
Then came the terrible, dreaded wobble, all too familiar after a couple of flats.
Luckily, I made to to an overpass because it was pouring.
There it was, a flat rear tire.
I called HOG assistance and the hardest part of the whole deal was describing my exact location, under the PA 39 overpass.
Once the location was determined, the operator said the closest dealer was 3 miles away.
A short time later. Mark from Susquehanna Valley HD arrived on the scene, placed my Ultra in a trailer and off to the dealership we went.
To make a short story, shorter 2 hours and 10 minutes later we were on our way at no charge, you see I purchased the tire and wheel package with my warranty.
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
Thanks to the guys at Susquehanna HD for all their help.
2400 miles later I can rest easy knowing that if I break down again help is just a phone call away.
Charlie
After pulling over on I-81 and putting rain gear on we started off again.
Then came the terrible, dreaded wobble, all too familiar after a couple of flats.
Luckily, I made to to an overpass because it was pouring.
There it was, a flat rear tire.
I called HOG assistance and the hardest part of the whole deal was describing my exact location, under the PA 39 overpass.
Once the location was determined, the operator said the closest dealer was 3 miles away.
A short time later. Mark from Susquehanna Valley HD arrived on the scene, placed my Ultra in a trailer and off to the dealership we went.
To make a short story, shorter 2 hours and 10 minutes later we were on our way at no charge, you see I purchased the tire and wheel package with my warranty.
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
Thanks to the guys at Susquehanna HD for all their help.
2400 miles later I can rest easy knowing that if I break down again help is just a phone call away.
Charlie
Outstanding HDF Member
Joined: Oct 2006
Posts: 2,253
Likes: 1
From: Southeastern Michigan
RE: HOG Roadside Assistance ...
I had zero luck with it. We were doing a 9 day east coast trip leaving Michigan over the 4th of July weekend last year. Long story short, we had an electrical issue and were straded in Mass. tried to call HOG, no answer, tried every 5 mins for a half hour still no answer..... ended up getting a phone book from a local and was able to get a flat bed out to help us. I no longer am a HOG member.
Glad you had help, and it all worked out for you, thats great. I hope that we were the exception to the rule. \\;
Glad you had help, and it all worked out for you, thats great. I hope that we were the exception to the rule. \\;
Outstanding HDF Member
Joined: Jul 2007
Posts: 2,004
Likes: 12
From: Parkton, Maryland
RE: HOG Roadside Assistance ...
Yep, had a flat on I-95 in Fredericksburg Va last year and waited 4 hrs for a tow. To be fair, it wasn't HOG's fault, it was the POS tow company that told them they'd be there in 20 minutes. After numerous "they aren't there yet?" conversations with Road America, they called another tow and twenty minutes later I was picked up. Got towed and a new tire and never saw a bill. For the price dealers want for a tire and mounting, I figure I've got my money back on the first flat, not to mention the tow. \\;
Road Warrior
Joined: May 2007
Posts: 1,497
Likes: 101
From: Portland, OR
RE: HOG Roadside Assistance ...
+1, they treated me right too.
ORIGINAL: cfmii11
It all started last Monday when we left Connecticut for the Dragon and two hours into the ride we hit rain in Pennsylvania.
After pulling over on I-81 and putting rain gear on we started off again.
Then came the terrible, dreaded wobble, all too familiar after a couple of flats.
Luckily, I made to to an overpass because it was pouring.
There it was, a flat rear tire.
I called HOG assistance and the hardest part of the whole deal was describing my exact location, under the PA 39 overpass.
Once the location was determined, the operator said the closest dealer was 3 miles away.
A short time later. Mark from Susquehanna Valley HD arrived on the scene, placed my Ultra in a trailer and off to the dealership we went.
To make a short story, shorter 2 hours and 10 minutes later we were on our way at no charge, you see I purchased the tire and wheel package with my warranty.
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
Thanks to the guys at Susquehanna HD for all their help.
2400 miles later I can rest easy knowing that if I break down again help is just a phone call away.
Charlie
It all started last Monday when we left Connecticut for the Dragon and two hours into the ride we hit rain in Pennsylvania.
After pulling over on I-81 and putting rain gear on we started off again.
Then came the terrible, dreaded wobble, all too familiar after a couple of flats.
Luckily, I made to to an overpass because it was pouring.
There it was, a flat rear tire.
I called HOG assistance and the hardest part of the whole deal was describing my exact location, under the PA 39 overpass.
Once the location was determined, the operator said the closest dealer was 3 miles away.
A short time later. Mark from Susquehanna Valley HD arrived on the scene, placed my Ultra in a trailer and off to the dealership we went.
To make a short story, shorter 2 hours and 10 minutes later we were on our way at no charge, you see I purchased the tire and wheel package with my warranty.
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
Thanks to the guys at Susquehanna HD for all their help.
2400 miles later I can rest easy knowing that if I break down again help is just a phone call away.
Charlie
Trending Topics
RE: HOG Roadside Assistance ...
Same for me over the 4th of July. \\; Our wait was one hour but the tow truck had to get permission to get on \\;the blue ridge parkway and we were about 30 minutes south of the major hwy so I was more than happy with their service.
HD Forum Stories
The Best of Harley-Davidson for Lifelong Riders
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Verdad Gallardo
8 Best Harley-Davidson Motorcycles Ever
Pouria Savadkouei
10 Worst Harley-Davidson Motorcycles Ever
Pouria Savadkouei
Killer Custom's Jail Break Is The Breakout That Refused to Blend In
Verdad Gallardo
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Verdad Gallardo
Harley-Davidson Reveals Super Cool Cafe Racer Concept
Verdad Gallardo
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Verdad Gallardo
10 Motorcycles You Should Never Buy
Joe Kucinski
10 Things Harley-Davidson Needs to Fix in 2026
Verdad Gallardo
Road Master
Joined: Jul 2007
Posts: 914
Likes: 1
From: Republic of Texas
RE: HOG Roadside Assistance ...
ORIGINAL: cfmii11
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
After reading several posts about what a waste of money the HOG programs and warranties are I thought I was foolish.
Well, I don't feel that way anymore because they more than paid for themselves that day.
I insure both my bikes with Progressive, and I decided to look at what adding roadside assistance to my policy would cost - $10 per bike per year. \\; No brainer - for less than half the cost of H.O.G. membership, I added roadside assistance coverage for both my bikes.