Touring Tire Issues
Tourer
Joined: Apr 2006
Posts: 254
Likes: 0
From: UPSTATE NY
Just got back from dealer for my 10kmi service and to my suprise left with a new 408f front tire.Really wasnt sure if i had enough tread left on it to have a new one put on at no charge.Ithought they would have dinged me 50% for a new tire and labor.Boy was i happy when i left.
Road Master
Joined: Dec 2008
Posts: 803
Likes: 0
From: Northern, NJ
Im going through the same thing right now and started another thread about it. Im going for my 10k service and my rear tire is cupping badly! Much worse than the front was when they put on the 408.
Dealer says they dont cover cupping even if it is caused by an alignment issue which they would be responsible for since they have done every service on it up until now.
They also mentioned the low air pressure and I told them I check it before every ride, which I do, and its always at 40psi in the rear.
Dealer said the rear tire should only last 10k miles so I need a new one anyway? I thought they lasted longer than that!.
Dealer says they dont cover cupping even if it is caused by an alignment issue which they would be responsible for since they have done every service on it up until now.
They also mentioned the low air pressure and I told them I check it before every ride, which I do, and its always at 40psi in the rear.
Dealer said the rear tire should only last 10k miles so I need a new one anyway? I thought they lasted longer than that!.
My rear at 10K was a MESS, tire pressure was always at or above 40 psi. I'm done with HD Dunlop tires, Metzler 880's all the way.
Advanced
Joined: Jan 2010
Posts: 83
Likes: 1
Don't think anyone received a letter on this. Suggest you read the bulletin carefully, take the bike out and see if you can identifiy cupping, vibration, or any handling problems. If so, take it to your friendly dealer and ask them to replace the tire. If they point out that this is NOT a warranty issue and NOT a recall, let them know that you feel the tire in question poses a safety issue and you expect them to replace it. Good luck..
Road Master
Joined: Dec 2008
Posts: 803
Likes: 0
From: Northern, NJ
Don't think anyone received a letter on this. Suggest you read the bulletin carefully, take the bike out and see if you can identifiy cupping, vibration, or any handling problems. If so, take it to your friendly dealer and ask them to replace the tire. If they point out that this is NOT a warranty issue and NOT a recall, let them know that you feel the tire in question poses a safety issue and you expect them to replace it. Good luck..
Road Warrior
Joined: Mar 2007
Posts: 1,383
Likes: 3
From: Texas City, TX
Don't think anyone received a letter on this. Suggest you read the bulletin carefully, take the bike out and see if you can identifiy cupping, vibration, or any handling problems. If so, take it to your friendly dealer and ask them to replace the tire. If they point out that this is NOT a warranty issue and NOT a recall, let them know that you feel the tire in question poses a safety issue and you expect them to replace it. Good luck..
The service writer was pretty cool about it. I mentioned the tire cupping and he went out to look at it. It was obviously cupped but he looked up at me while squatted down looking at it and asked, "are you getting any vibration from the front of the bike?" all will shaking his head in an up and down motion. I said, "now that you mention it, yeah, it is vibrating pretty good." He said, "no problem, we can take care of that!" Twenty minutes later, I had a new front tire. The replaced tire had just over 14k miles on it.
You just gotta find the right dealer! I think I'm pretty lucky with mine. Goe Harley in Angleton, Tx.
Good luck & Ride Safe,
Steve R.
Ultimate HDF Member
Joined: Apr 2008
Posts: 5,356
Likes: 8
From: Roswell, NM
Didn't have an issue with my 08 tires, got 15,000 out of them and switched to AVON Venoms. Been happy ever since. They last a lot longer than most people think if you keep a regular check on tire presure. Got 8,000 on mine and still have 6/32 on both tires, plus they ride smooth and corner like a *****.
Account Retired
Joined: Feb 2006
Posts: 2,448
Likes: 8
From: On Parole - Grays Creek, North Carolina
Just got off the phone with the moco and told them about the REAR tire on my 09 cupping. They said they are aware of the problem and they is nothing to worry about. No danger involved. It is the nature of the dual compound tire. They said they are aware of the howling noise while cornering but nothing to be worried about.
Gary D.
Gary D.
Road Master
Joined: Mar 2009
Posts: 962
Likes: 0
From: .....
Just got off the phone with the moco and told them about the REAR tire on my 09 cupping. They said they are aware of the problem and they is nothing to worry about. No danger involved. It is the nature of the dual compound tire. They said they are aware of the howling noise while cornering but nothing to be worried about.
Gary D.
Gary D.
Call them back and use the magic words: vibration, unstable, and unsafe. Those words got me a free front tire, especially the word vibration. Good luck.
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Account Retired
Joined: Feb 2006
Posts: 2,448
Likes: 8
From: On Parole - Grays Creek, North Carolina
Gary D.
