Harley Extended warranty-your experience?
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Cruiser
Joined: Jun 2007
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Harley Extended warranty-your experience?
Hi,
This question goes to both the mechanical problem, as well as how to deal with HD if this problem is not covered by my extended wty:
My trani oil plug threads in OK, and when testing it at 3/4 way in it is well into all threads, no play when wiggling it. But, when it seats up to the rubber plug gasket (O ring)
it will not seat in, i.e., it will not tighten. I've drained and replaced many oil plugs in my day and never had a problem. This started doing this the third time I changed oil. My question is this, will the exteneded warranty I have cover this?? I'm dropping it off at HD dealer tomorrow and my extended contract is at my friends house, can't get it to read right away.
Or, any suggestions as to how to handle this with HD if dealer says not covered, I will debate it with HD....or if you know of other cases, maybe it is an issue HD knows about but has or hasn't handled it under the warranty. Tnx for the help.
This question goes to both the mechanical problem, as well as how to deal with HD if this problem is not covered by my extended wty:
My trani oil plug threads in OK, and when testing it at 3/4 way in it is well into all threads, no play when wiggling it. But, when it seats up to the rubber plug gasket (O ring)
it will not seat in, i.e., it will not tighten. I've drained and replaced many oil plugs in my day and never had a problem. This started doing this the third time I changed oil. My question is this, will the exteneded warranty I have cover this?? I'm dropping it off at HD dealer tomorrow and my extended contract is at my friends house, can't get it to read right away.
Or, any suggestions as to how to handle this with HD if dealer says not covered, I will debate it with HD....or if you know of other cases, maybe it is an issue HD knows about but has or hasn't handled it under the warranty. Tnx for the help.
Last edited by davisrf; Mar 27, 2010 at 05:52 PM. Reason: error
Seasoned HDF Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
Hard to say.
To easy for the insurance co. to put the blame on you.
The ESP plan insurance co.(Allstate) would not cover my fairing that had worn thru slots because the pic showed a little piece of Dynamat.They claim that it was the reason which is BS!
I think they look for ways not to pay for claims.
To easy for the insurance co. to put the blame on you.
The ESP plan insurance co.(Allstate) would not cover my fairing that had worn thru slots because the pic showed a little piece of Dynamat.They claim that it was the reason which is BS!
I think they look for ways not to pay for claims.
Road Captain
Joined: Jun 2008
Posts: 507
Likes: 3
From: 2 miles from the Sun!
I think that you should see what the dealer says is the problem first before you question weather or not the warranty will cover your problem!
Thats just my opinion . As far as insurance companies go I think that your attitude with the person on the other end of the phone goes a long way. That's all that person does, all day long, and everyone likes a break when working customer service.
Russ
Thats just my opinion . As far as insurance companies go I think that your attitude with the person on the other end of the phone goes a long way. That's all that person does, all day long, and everyone likes a break when working customer service.
Russ
Seasoned HDF Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
I had a suspicion that the SW did not go to bat for me.
Last edited by 1flhtk4me; Mar 28, 2010 at 09:05 AM.
Seasoned HDF Member
Joined: Mar 2009
Posts: 24,732
Likes: 9,241
From: Snow Hill, NC
My service Mgr. At Shelton's in Goldsboro NC is a stand up guy. I have never had an issue with warranty yet..,,,,i think it does depend on the dealer....Just used it got my bike yesterday....paid for itself for sure.
Outstanding HDF Member
Joined: Mar 2007
Posts: 2,032
Likes: 9
From: Alabama
My HD extended warranty is administered by United Services Protection Corp., and under the transmission section it doesn't list drain plugs as being covered. I doubt seriously that they will cover the damage; they'll probably say the threads were overtorqued and weakened by whoever installed the plug last.
Hopefully the warranty company or your dealer will cover it but if not, it shouldn't be an expensive fix. Have the dealer or a machine shop install a Heli-coil insert in the drain hole, or have it drilled out, tapped, and use a slightly larger drain plug. If it were me I'd go with the Heli-coil as the threads will be stronger. Best of luck.
Hopefully the warranty company or your dealer will cover it but if not, it shouldn't be an expensive fix. Have the dealer or a machine shop install a Heli-coil insert in the drain hole, or have it drilled out, tapped, and use a slightly larger drain plug. If it were me I'd go with the Heli-coil as the threads will be stronger. Best of luck.
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Seasoned HDF Member
Joined: Apr 2006
Posts: 10,675
Likes: 95
From: Billings,Mt.
The repair will get costly if the pan has to be removed and repaired by a machine shop.
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