Do not buy a dragonfly faring
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1st Gear
Joined: Jan 2012
Posts: 5
Likes: 0
From: orlando
smell whatever you want thats the cost of doing business especially if your customer service sucks. all these posts would never exsist if i and the other people were treated better. i own a business and i treat my customers like gold. if there was ever a problem i fix it and make sure i make it up to them. that means if something didnt work out to the customers satisfaction and the customer expresses that to me then they should recive a discount.
Cruiser
Joined: May 2006
Posts: 217
Likes: 15
From: Out Riding
This is the same reason i stayed away from drangonfly. I did what others decided to do....I went the Deadcenter route, and couldn't be happier. DCC Customer service was awesome.
I would strongly recommend them.
J
I would strongly recommend them.
J
Dragonfly Cycle Concepts
Thank you all for your imput on Dragonfly Cycle Concepts.....We do our best to make every customer happy and get their product to them in a timely manner unfortunatly it does not always work out as planned.....many factors do come into play in this case the shipment was due to go out around x-mas and due to holiday schedual we were not able to keep the ESTIMATED ship to date and remained in contact with the customer......as for the missing parts we sent them out the second the customer called we apoligize for any issues that may come up during the proccess of ordering and are always here to make the customer happy with the customer that has an issue please feel free to call us and we can handle any problem you may still have thank you all
-DFCC
-DFCC
Cruiser
Joined: Oct 2009
Posts: 186
Likes: 7
From: Beamsville Ont
or.... perhaps so upset that it is the only thing the member has to post about.
Either way, nice to see the company is able to post an explanation.
Road Master
Joined: Sep 2009
Posts: 934
Likes: 2
From: Goldsboro, NC
I purchased a fairing with stereo and all the bells and whistles. Had it custom painted inner and outer from them as well. I had no issues and would buy again. There customer service was great. About a year later they came out with the handlebar controls for the stereo and I called and order that as well. Again great service, i took pictures of the bike with the fairing on it and it is on their web site. Sorry about your dis-satisfaction with them, but I would have to totally disagre with you.
Last edited by djaudette; Mar 2, 2012 at 06:51 PM. Reason: spelling
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