How do I upgrade the H.O.G. roadside asst. when signing up?
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Road Captain
Joined: Oct 2009
Posts: 744
Likes: 8
From: Pluto
How do I upgrade the H.O.G. roadside asst. when signing up?
I am going on a 5500 mile trip this summer and thought I would join H.O.G. for the towing benefit. The homepage describes the roadside benefit as a Standard Package that includes a one-time coverage of up to $100 but it states that this is upgradable. Also, I remember reading a while back that you could upgrade the towing option to be something like unlimited tows for $20 or so. I also thought the towing was covered "to the nearest HD Dealership"???
I went to join and in the process I see no option for upgrading the roadside package..........any idea how to select a roadside package and upgrade?
I went to join and in the process I see no option for upgrading the roadside package..........any idea how to select a roadside package and upgrade?
Extreme HDF Member
Joined: Sep 2010
Posts: 14,744
Likes: 402
From: Phoenix '53, '88, '09 Big Twins
once you have membership, just call the road america 800 number, they will be happy to take your $20.
This is one of the few great values in Harley-World.
Road America is the servicer for the HOG road side assist and the 2 times I used were great all around each tow ( to the nearest dealer) was over 80 miles and would have cost about $160 and $220 if paying out of pocket.
The trucks and operators had chocks on dollies and were smart about moving bikes
Mike
This is one of the few great values in Harley-World.
Road America is the servicer for the HOG road side assist and the 2 times I used were great all around each tow ( to the nearest dealer) was over 80 miles and would have cost about $160 and $220 if paying out of pocket.
The trucks and operators had chocks on dollies and were smart about moving bikes
Mike
Thread Starter
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Road Captain
Joined: Oct 2009
Posts: 744
Likes: 8
From: Pluto
once you have membership, just call the road america 800 number, they will be happy to take your $20.
This is one of the few great values in Harley-World.
Road America is the servicer for the HOG road side assist and the 2 times I used were great all around each tow ( to the nearest dealer) was over 80 miles and would have cost about $160 and $220 if paying out of pocket.
The trucks and operators had chocks on dollies and were smart about moving bikes
Mike
This is one of the few great values in Harley-World.
Road America is the servicer for the HOG road side assist and the 2 times I used were great all around each tow ( to the nearest dealer) was over 80 miles and would have cost about $160 and $220 if paying out of pocket.
The trucks and operators had chocks on dollies and were smart about moving bikes
Mike
Ultimate HDF Member
Joined: Jul 2006
Posts: 6,478
Likes: 12
From: Nashville, TN
The HOG roadside assistance is WORTHLESS!! That was the reason I continued to have a HOG membership. BUT, the one time I needed the roadside assistance they couldn't find me. Not like I was in some remote location. I was on I-40 between mile maker 23 and 24 west bound just outside of Memphis. After 4 hours and a dead cell phone, a friend finally came with a trailer.
Another example, I was riding with a friend and her bike broke down. In that case the tow arrived in a timely manner. However, when turning in to the Harley dealer, her bike fell off the tow truck.
I suggest finding another option for roadside assistance.
Another example, I was riding with a friend and her bike broke down. In that case the tow arrived in a timely manner. However, when turning in to the Harley dealer, her bike fell off the tow truck.
I suggest finding another option for roadside assistance.
Cruiser
Joined: Nov 2010
Posts: 176
Likes: 1
From: Iola, KS
I highly recommend the Upgraded Version of HOG roadside. I have used it twice, the first time while having just the standard pkg., so it cost me still like $150, but after upgrading, the next time was truly "sign the ticket and the driver left". Both times were due to flat tires. One was beside the interstate and one was at a hotel, both times far from home. The operators were very courteous, and they always do a Courtesy Follow-Up to make sure everything went smoothly. I wouldn't do without it for the $$$.
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Best money I have ever spent on our motorcycles was the upgrade on the roadside assistance and quickly (unfortunately) paid for it self many times over just 3 weeks ago for my wife and I when her bike failed on us while riding on our way back to Utah.
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