Gerbing's, A disappointment
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Outstanding HDF Member
Joined: Jul 2010
Posts: 2,727
Likes: 6
Gerbing's, A disappointment
I recently bought from Revzilla a Gerbing's jacket liner and G3 gloves along with the dual temperature controller. The jacket liner works great, no problems there. The gloves when I first turned them on fried the back of my thumbs and left my fingers warm but not hot, the controller did nothing to change this, the gloves were either on of off. After a couple rides the heat went down and no longer burned my thumbs but the controller still did not control the temperature. Revzilla sent replacement gloves (one size smaller) and a controller. The replacement gloves barely heat up at all, they are worse than the first pair. I plugged them (both pairs) directly into the battery connector, bypassing the controller and they still do not heat up. All Revzilla says is send them in and they will test them, I already know they don't work. The jacket liner is no good to me without the gloves so I'm sending all of it back to Revzilla. Right now I'm just hoping they are not going to keep some of my money, I'll have to wait and see on that. I am very disappointed in Gerbing's, I heard they were very good, but I got crap. Now I need to shop around for something that will work.
Last edited by jjnoble; Dec 14, 2012 at 11:52 PM.
Extreme HDF Member
Joined: Aug 2012
Posts: 11,392
Likes: 184
From: Big ol Titties
That's to bad, I just got a pair of G3's from Revzilla and love them. I have purchased through them in the past and they have been great. I would not be to worried about your money I'm sure they will take care of you.
Ultimate HDF Member
Joined: May 2008
Posts: 6,508
Likes: 169
From: WPB, FL
Gotta Ask
Did the G3 gloves you got have straight or 90* plugs on their wires? Gerbings changed sources for their gloves 2 years ago. The older gloves had the straight plugs and the newer gloves have the 90* plugs on them. BIG DIFFERENCE on the heating qualities between the 2. The older gloves were not heated on the palm side. The newer gloves are heated all the way around. I will agree with the fact that none of their gloves ever gets to warm and that I ride with them turned all the way up usually. I love my G3, liner and dual controller setup!
Seasoned HDF Member
Joined: Feb 2008
Posts: 34,661
Likes: 36,273
From: outskirts of ba habba
Will be interested to hear the out come of this......
Is the company selling damaged goods, and passing off as new ??
Have had my Gerbing coat liner since 2000, and nary a problem.
Thinking of "upgrading" to the newer style with newer controller....
Hope all works out for ya........
Is the company selling damaged goods, and passing off as new ??
Have had my Gerbing coat liner since 2000, and nary a problem.
Thinking of "upgrading" to the newer style with newer controller....
Hope all works out for ya........
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Road Master
Joined: Jun 2009
Posts: 866
Likes: 2
From: Pocahontas, IL
That sucks. I bought the g3 gloves off of the gerbing discount site and they work great. I am a skinny guy with no natural "warmth". I only use a single controller and stay real toasty warm. Apparently, my gloves are the older model with the straight plug......still very warm. Seems like something is weird. Not many dislike the gerbing equipment.
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Banned
Joined: Mar 2012
Posts: 11,232
Likes: 16
From: Socialist Republic of the USA
You should have called Gerbings and they could have prolly fixed the problem for you over the phone like they did for me after I developed a similar problem. They are very helpful and customer service is great. Heck, I could have possibly helped but you post after the fact (unless I missed a prior post). I have all their gear and love it. Anything is prone to occasional problems and may just need a bit of tweaking to get things right. Anyway, best of luck.