In the software business, one must know the right time when to move the list of bugs to the list of "future enhancements" and send the product out the door.

 

You are absolutely right - which is why they shouldn't have partnered with a low-bidder unknown in Hungary that delivers 2-year old mapsets and charges $149.95 per update, when the gold standard for North America delivers 4 map updates per year for FREE. Imagine, Harley/Naviextras wants $600 per year for the same map updates that Garmin provides for FREE for the life of the device. Do you get a reach-around with that?

 

Perhaps the finest quote on this topic--added to my perspective.

 

In all fairness, Garmin only recently starting providing free updates. I certainly didn't get them with my garmin unit. I'd love to know why they didn't go with Garmin - I guess it was because they couldn't get Garmin and Harmon-Kardon to work together on the hardware, they really wanted an integrated solution, and they figured HK's expertise with the current radio was worth more to them than Garmin's GPS smarts.

 

The guys that been riding Harleys a long time (30-40 years) don't come on here and bitch about this kind of stuff because every new model has improvements that make them better. I remember back in the 70's when it was expected that the mirrors and some of the hardware would vibrate off before we got it home.

 

I think we haven't seen some fixes to some issues because they are a hardware problem and not a software problem. It would be relativity issue to issue a patch every few weeks to address issues as they fix them. I think the popping and cracking sound, which is the most annoying issue for me, is a hardware problem

 

Sorry but thats the biggest load of crap Ive ever heard... If you've got a product that doesn't work you shouldn't be selling it and hoping you'll come up with a fix later... That sort of thinking doesn't wash anywhere but the software world and it shouldn't wash there either.... I mean hey - i got this toaster that doesn't actually heat bread but i'm gonna sell it anyway cuz... You know..... I might be able to come up with a "future enhancement" that'll get it to make toast sometime down the road... As a consumer I suppose you're OK with that?

 

As a consumer of software apparently you are... His quote is true.
It sucks but it's true. Developers do it all the time. Doesn't mean it's right but it happens on the daily.

Again. Just look at Micro$oft.

lp

 

Is Harley selling bikes? Are the bikes selling fast?

Why should Harley give a sh*t ?

 

I work personally with Garmin at the design and manufacturing level in my business and there is absolutly NO worse company to work with. They have great products, but they are terrible business partners. Terrible.

My guess (from my expereince) is Garmin felt Harley was too small a market to even mess with. Garmin has all the business they can handle in their hand-held, automoble, aircraft, mariner and so on, right now for the next umpteen years. They can affored to be choosy, and they are.

Beary