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After complaining in my last post - I have to say that even knowing what I know now, I would buy this bike again without hesitation. I hope they fix the bugs when the '15 are released.
list bugs that I know of off the top of my head:
don't use special characters in destination names or the Nav will crash badly. For example, don't have a destination name like: Ruth's Chris Steak House.
Radio will randomly swap over to weather channels
you HAVE to wait until the 'accept' screen before starting the bike or the dreaded volume bug will likely bite
NAV has serious waypoint limitations
If you use the 'auto brightness' setting, the display will get stuck in 'night' mode at times.
NAV has routed me off an exit and right back onto the interstate
there are more that I can't remember....
1. Seriouly, you are upset because you do not need the apostrophe?
2. Has never happened to me
3. Again, seriously? Bad? A warning page makes the system a pos? Never heard of the "dreaded volume bug"
4 if you need more then 7 waypoints. You are one owner in 10,000.
5 Has never happened to me
6. Happens to me with every GPS I have ever owned including new smart phones
Just happened to me two days ago on my iPhone 5
You're problems with the system sound very unique and isolated. My posts were not directed toward you. My posts were more directed to the many typical members that have complained about lack of more waypoints and startup issues and regretting purchasing a '14 because of an imperfect navigation system, and totally disregarding all of the many improvements on the Rushmore bikes. I haven't heard of any others that have the same issuesas you are having. As well, I wouldn't be happy with it either.....nor the response you received from the MoCo and service department. Not sure if another update will resolve your issues, you may need the unit reformatted and the software reloaded.
Were any of your issues present prior to the loaded update? Somehow it seems that not all Infotainment systems are created equal. My bike has a build date in June '14 and I'm sure is much of the reason that I don't have many of the issues that others or you are having.
The only advice that I could give to your situation is to not let up on the MoCo. I would be in front of them constantly until they took a more serious approach to assisting you with resolving the problem...and document everything. Maybe telling them that you want the unit replaced under warranty will get them to take a serious concern. I wish you luck and hope the MoCo makes things right in your situation.
Last edited by Roger That; Aug 24, 2014 at 01:48 PM.
1. Seriouly, you are upset because you do not need the apostrophe?
2. Has never happened to me
3. Again, seriously? Bad? A warning page makes the system a pos? Never heard of the "dreaded volume bug"
4 if you need more then 7 waypoints. You are one owner in 10,000.
5 Has never happened to me
6. Happens to me with every GPS I have ever owned including new smart phones
Just happened to me two days ago on my iPhone 5
If I cared what your opinion was I might take offence. "Has never happened to me". Again, I couldn't care less what happened to you.
I also don't care about an apostrophe but when you're in St Louis trying to get to an address in Kansas City and the NAV goes south, I suddenly began to care. The trip was created in the Harley Trip Planner and imported into the Harley NAV system.
If I cared what your opinion was I might take offence. "Has never happened to me". Again, I couldn't care less what happened to you.
I also don't care about an apostrophe but when you're in St Louis trying to get to an address in Kansas City and the NAV goes south, I suddenly began to care. The trip was created in the Harley Trip Planner and imported into the Harley NAV system.
Clearly you care as you quoted me. If a few minor issues upset you so you should not have purchased any item with a gps
It's very nice, it also has obvious bugs in it that are obvious enough that they shouldn't be there.
There are two obvious ones that I have run into that are mostly annoyances. The auto-dim feature doesn't work properly, and the display color will randomly change from grey to red while on Bluetooth streaming.
My bike is on 1.17.5, which is more recent than what's on the website.
If I was going to "pick on" the system I would add the following:
- The resolution is ridiculously low for this day and age
- Given how important the aftermarket is to Harley the system should have RCA outputs and an ability to turn off the EQ without either going to the dealer or using some funky "magic box"
- Swapping sources is way too complicated without setting up favorites
- The NAV system should default to follow the bike's direction instead of the map always reading north. It's weird as a default
I love the bike overall, it's an awesome ride. The new 6.5 gps is really nice. Nothing is perfect, never will be.
This is just a note to all the folks saying we should stop whining, bitching and moaning about the HD flagship GPS/NAV system not performing as advertised...Why oh why should HD get a pass on this issue? Why should we the end user accept anything less than what was promised upon purchase of this new system.
It's really more about principal rather than performance. If I promise I'll give you $100 dollars and I just give you $75 will you be happy? Is that really being honest? I think not...
When we buy a super premium product like Mercedes/BMW/Porsche, we not only expect, we DEMAND it perform as advertised.
HD is a member of the super premium motorcycle club, if because of nothing more than what they charge for their product. So they are not allowed a PASS card when things are challenging or difficult and don't perform as advertised. It actually puts MORE pressure on the MoCo to get it right.
We're not talking about the wheel on a wheelbarrow here, this is the highly advertised infotainment system on the most expensive motorcycles HD produces and the whole motorcycle world is watching and competitors and ready to pounce on our discretionary dollars if MoCo can't fix this. They are always looking for leverage. Did you see the earlier post about the fellow thinking he would put off the purchase until it is resolved? That is money not in the MoCo coffer.
I sure hope the Motor Company is listening...
Last edited by plongson; Aug 24, 2014 at 04:12 PM.
From: Left Ohio for the middle of no where in Fla.
Originally Posted by Roger That
01XLH
Were any of your issues present prior to the loaded update? Somehow it seems that not all Infotainment systems are created equal. My bike has a build date in June '14 and I'm sure is much of the reason that I don't have many of the issues that others or you are having.
It's been awhile since I looked, but IIRC, my was build date was January '14.
The bike was delivered in March. I made some non-electronic mods and didn't ride it until late April. I did note the GPS didn't have the right direction prior to my mucking with the .4 update.
I did the first .4 update in late April or early May. The service dept. re-flashed the .4 in late May. I did the .5 myself sometime in July.
There are many similar issues as well as different and "unique" problems. Having said that, it woild be almost impossible to find a common fault for the later ones, expect the software is so poorly written and tested that a simple change of a user setting might affect something else.
Originally Posted by Roger That
The only advice that I could give to your situation is to not let up on the MoCo. I would be in front of them constantly until they took a more serious approach to assisting you with resolving the problem...and document everything. Maybe telling them that you want the unit replaced under warranty will get them to take a serious concern. I wish you luck and hope the MoCo makes things right in your situation.
Well there-in lies the problem. I don't BS folks and I won't take it from others (especially when I know more about what they're talking about then they do) and I knew the MoCo was trying to BS me. I'm waiting for the 1.18 update and will go from there.
As I mentioned "recently"** the dealer I bought it from's service dept. stopped towing the MoCo's line and has been straight-up with me since, Now I hear "We're waiting for HD to fiugre it out".
**There was a post about how to turn on the auxilary stereo input. I wanted to use it to run my outboard XM satelllite radio into the 6.5. The service manager didn't even know that could be done, so I handed him the instructions. After it was done, we started talking and he was amazed at how much information is out "here", how much he didn't know and how some of the problems are so common everywhere.
From: Left Ohio for the middle of no where in Fla.
Originally Posted by Duffyone
snip
And this is what they do for a living! And you expected a motorcycle manufacturer to put out an absolutely flawless system; you set yourself up to be very disappointed.
Just turn your system off and enjoy the ride, or trade it in for a bike without GPS.
HD is in a tough spot, they have another manufacturer providing them hardware and most likely the software code running that hardware is from a different third party. After it's all assembled, I doubt anyone of them understand WTH is actually going on as it sits, a complete and somewhat complex system.
OK fine, but don't try to act like nothing's wrongand/or "We've never heard of that before.
No, I expect a manufacturer to be upfront and honest, the MoCo tried to lie to me.
The service dept. tried (just a couple of times) and I knew better and yes I explained to them just how un-knowing they actually were.
And for other riders to tell me I'm in error, indicates a problem all of their own doing.
For the people that don't understand the need for wave points!
I created this route for a beginners ride we do once a months. It's a easy 125 miles 4 hours long with 24 wave points. The route has one rest stop, a ice cream stop at a 60 year old ice cream stand! I'll be leading this ride Sept. 6. I broke the ride down into 3 routes because of the 9 wave point limitation. Saturday I did a pre ride with 9 other hog members. With 24 wave points the GPS still wanted to redirect me on other roads. Making a mental note of the redirect spots I added more wave points to the 3 routes. The current ride now has 37 wave points to keep the GPS on course.
That is the reason the 9 wave point limitation needs to be removed completely!
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