2019 road glide ultra
Elite HDF Member
Joined: Aug 2008
Posts: 4,150
Likes: 459
From: S. FL
Transparency isnt a bad thing. I think folks generally want to know if theyre getting taken for a ride or not. You see similar post of guys asking for prices of new bikes from various dealerships.
Some places charge more more than others and I think what customers need to understand also is there is value in things like warranty, speedy install, knowledge that goes into pairing the right products, etc. that all leads to a better customer experience in the end and theres value in that. It cant always be what does he charge for speakers because while I fully understand everyone wants a deal basing decisions like this by who or whats cheapest isnt too wise yet happens to often.....and in the end that customer spends money again to get it right.
In the spirit of transparency I used to call other shops and ask what they charged for certain installs a. So I wasnt undercutting anyone b. To level the field with friendly shops. So I dont think these are bad, and anyone on here would receive the exact same quote had they inquired themselves.
Some places charge more more than others and I think what customers need to understand also is there is value in things like warranty, speedy install, knowledge that goes into pairing the right products, etc. that all leads to a better customer experience in the end and theres value in that. It cant always be what does he charge for speakers because while I fully understand everyone wants a deal basing decisions like this by who or whats cheapest isnt too wise yet happens to often.....and in the end that customer spends money again to get it right.
In the spirit of transparency I used to call other shops and ask what they charged for certain installs a. So I wasnt undercutting anyone b. To level the field with friendly shops. So I dont think these are bad, and anyone on here would receive the exact same quote had they inquired themselves.
Thats what I was thinking... Way too much thinking here!!!
Grand HDF Member
Joined: Sep 2017
Posts: 3,854
Likes: 1,003
From: Southern Virginia
I think Haze said it well. As I mentioned I worked in nothing but small businesses for 25 years. If someone can not or does not want to learn to do the work themselves then what they are paying for is knowledge. Hard earned knowledge over many years and a commitment to take care of the customer after the sale.
You ain't gonna get that mail order. You're gonna get that from a shop that is quite often a family business that has to earn a good reputation in order for the mortgage to get paid.
You ain't gonna get that mail order. You're gonna get that from a shop that is quite often a family business that has to earn a good reputation in order for the mortgage to get paid.
Ultimate HDF Member
Joined: Mar 2015
Posts: 6,446
Likes: 873
From: TEXAS
I totally get that small business owners want to have all of the pricing models well established and known by all. Establishing a pricing floor is a massive benefit for business and drives survival for a very large % of shop owners running way too lean and in over their heads. Stability and predictability. Business 101.
I asked the question as a consumer and think I even stated that. As a consumer, I get product at exceptional price points w warranty (whatever that means) and awesome customer service and I'm not gonna tell a sole what I pay and where I get it on a social media site as those deals will disappear in a nano second.
Food for thought fellow consumers. But I very much understand and respect both perspectives.
T
I asked the question as a consumer and think I even stated that. As a consumer, I get product at exceptional price points w warranty (whatever that means) and awesome customer service and I'm not gonna tell a sole what I pay and where I get it on a social media site as those deals will disappear in a nano second.
Food for thought fellow consumers. But I very much understand and respect both perspectives.
T
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