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i'm was looking for a harley centerthat is nearest tome and i narrowed it down to liberty and century harley. has anybody been to both andcan give me some inputon the qualityof the merchendise in both locations. both stores in ohio sofellow ohio riders please help. thanks
I've been to all 3 dealers.There are 2 Liberty dealers.The one in Akron is small.The Liberty dealer on rt 8 is alot bigger.Century is pretty big also.They have alot of activities at Century,rides and parties,and such.I use Cleveland Motor Sales on Lorain rd.cause I live in Fairview Park and it's really close.I bought my ride at Carlton Harley in Mantua,OH.They had the best price on the bikes,but it is too far to go for service and parts.
Both great dealerships. Good deals have varied, for me, on different bikes from different dealers. Right now, Century always has a lot of bikes, new & used and really seem to bend over backwards to make a deal. They went the extra yard for me on my '07........found a dealership that had it & had it ready for me to pick up at their dealership 26 hours later!
Both are good dealers - however if shopping for a bike, buy it from the one with the best price.
Then, decide which dealer for add-ons, maintenance, clothing etc. - If you use only one, you work up points for discounts on future purchases much quicker than splitting your dollars between dealers.
I use Century because of others recommendations and have not been disappointed during the past 4 years.
I looked at Carlton, Western Reserve, Liberty and SouthEast. I never went to Century because their advertised bike prices were way higher than the other places.
While I was looking Western reserve seemed to bend over backwards for me. They made they enitre purchase, as well as price reasonable and easy.
The downside of Western Reserve was the following:
Getting the ALL the extras I ordered when I recieved the bike. Trying to arrange shipping was painful. Follow up to the dealer for service was hiddious, and then the bike was not ready as I was told the day before. When I did get the bike, there were hand/finger prints, oil and dirt all over it. They cleaned up the other guys bike who was waiting next to me.
I will buy parts there, but will never go back for service. If I ever buy another new bike, I would get it there, and get the service and other things somewhere else.
Been doing business with HD Elyria (now a store in Avon too) since 1974. Have been to Century many times but they have always had a big over MSRP markup in my opinion.Elyria has always sold at MSRP or below. You might want to rephrase your question to ask it along the lines of service and support.Just a suggestion. BTW I'm sure you'll hear good and bad about any dealer. Look for a consensus opinion.
I agree about the prices at Century.They were the most expensive for a new bike when I was shopping in 2003.I went to Elyria,Century,Cleveland Motor Sales,Southeast,and Mentor back then and Century was atleast $500 more for the same bike as the others.I know Century was new back then but I went with Carlton for the price.Plus I went there one day and the next day my bike was in my garage.I had it lowered and a little chrome added and they still ahd it ready the next day. Plus Jane Charlton sold me the bike and her name is on the building so I had full trust in that also
Just one bad experience but Century screwed me big time in the service department with no recourse after many discussions and e-mails to the general manager. They even called and told me I needed to pick up my bike because it was in their way then tried to charge me $100 for not fixing it. Took the bike to Liberty and they straightened out the issue under warranty, no charge. My business now goes to Liberty even though Century is closer. Just my honest opinion, but Century sucks.
If your set on choosing between Liberty and Century I would choose Liberty. I live in Medina and will not go to Century for anything.
I bought my bike at Southeast in 2001 and thought when Century opened it would be a cool dealer to run down to for parts etc... I do all my maintenance. After three bad experiences at Century I have used Southeast exclusively because they have always treated me right. I am also basing my opinion on experiences my friends have had with Century as well.
I do go to Liberty in a pinch because I work in Hudson and it's close enough to get to at lunch.
This area (Cleveland) is good for choices. At least 20 dealers within 150 miles. Should be able to get a good price with so many dealers who want your $$.
As far as service, I use an ex-wrench from Southeast, who works outta his garage now.
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