2018 M8----Sumping? Failures?
Banned
Joined: Jan 2019
Posts: 3,036
Likes: 1,013
From: Nunya.
Having been in contact with the Motor Company through the contacts I have made over decades and enquired about the TSB 1450 events I have been assured by them that. 1 they have never warrantied any customer for multiple engines consecutively though some were changed for other reasons not specified..2 There has been no Softails ever warrantied for a TSB 1450 event.Their figures for a TSB 1450 event are less than a quarter of one percent (.025%) No TSB 1450 event warranty has ever been given to a customer with aftermarket parts in the engine though some dealers had given aftermarket tuned bikes their own underwritten warranty with a TSB 1450 event.. That shows me with this latest communication and my own experience all I need to know.I have been informed that the Motor Company will be taking an active role in the future to prosecute fraudulent behaviour by using internet forums to track individuals doing so.
My apologies for even having to submit this, I have no more comments here .For myself it is a vexation to the soul to see and read such fraudulent activities..
Peace be to thee.
My apologies for even having to submit this, I have no more comments here .For myself it is a vexation to the soul to see and read such fraudulent activities..
Peace be to thee.
Last edited by Agoober; Feb 11, 2019 at 10:32 PM.
Tourer
Joined: Jun 2017
Posts: 494
Likes: 220
From: Qld, Australia
Thanks for sharing some real data Goobs - its a refreshing change when some here are limited to negativity, as above. That percentage you mention actioned reflect the Australian numbers provided pretty closely too.
The no multiple engine replacement is also interesting ...kinda makes one poster here look a little suspect. Guess they could prove you wrong if they feel indignant, but Ill wager they will never offer any documentation to support their claims, because as you have revealed, it likely hasnt actually happened.
funny old world hey?
The no multiple engine replacement is also interesting ...kinda makes one poster here look a little suspect. Guess they could prove you wrong if they feel indignant, but Ill wager they will never offer any documentation to support their claims, because as you have revealed, it likely hasnt actually happened.
funny old world hey?
Grand HDF Member
Joined: Sep 2016
Posts: 3,522
Likes: 3,708
From: South Texas
Having been in contact with the Motor Company through the contacts I have made over decades and enquired about the TSB 1450 events I have been assured by them that. 1 they have never warrantied any customer for multiple engines consecutively though some were changed for other reasons not specified..2 There has been no Softails ever warrantied for a TSB 1450 event.Their figures for a TSB 1450 event are less than a quarter of one percent (.025%) No TSB 1450 event warranty has ever been given to a customer with aftermarket parts in the engine though some dealers had given aftermarket tuned bikes their own underwritten warranty with a TSB 1450 event.. That shows me with this latest communication and my own experience all I need to know.I have been informed that the Motor Company will be taking an active role in the future to prosecute fraudulent behaviour by using internet forums to track individuals doing so.
My apologies for even having to submit this, I have no more comments here .For myself it is a vexation to the soul to see and read such fraudulent activities..
Peace be to thee.
My apologies for even having to submit this, I have no more comments here .For myself it is a vexation to the soul to see and read such fraudulent activities..
Peace be to thee.
(Note that a quarter of one percent is 0.25%, rather than .025%)
Seasoned HDF Member
Joined: Jun 2015
Posts: 8,055
Likes: 8,080
From: Canada
I dont believe the numbers say much and here's why. Again, working for Ford the dealers were squeezed by the Motor Company to keep warranty numbers down or they get a warranty audit which always results in the Motor Company walking away with a check from the dealer. HD will be no different. Dealers with high warranty claims get hosed.
Out of the bikes that sump,
How many were denied?
How many were told it was normal because the (unacceptable amount) of oil recovered was below the high threshold they set?
How many did the dealer personally make good without going through warranty?
How many don't have symptoms due to loafing along rather that spirited riding?
How many are out of warranty (due to age, miles etc) and are sumping?
The percentage given makes some people in this thread feel warm and fuzzy but the reality is the number provided by this mystery person at HD is a self-serving piece of data. They would never say the engine has a design flaw or machining errors and we don't know how to fix it.
Out of the bikes that sump,
How many were denied?
How many were told it was normal because the (unacceptable amount) of oil recovered was below the high threshold they set?
How many did the dealer personally make good without going through warranty?
How many don't have symptoms due to loafing along rather that spirited riding?
How many are out of warranty (due to age, miles etc) and are sumping?
The percentage given makes some people in this thread feel warm and fuzzy but the reality is the number provided by this mystery person at HD is a self-serving piece of data. They would never say the engine has a design flaw or machining errors and we don't know how to fix it.
Outstanding HDF Member
Joined: Oct 2009
Posts: 2,791
Likes: 690
From: Smalltown,USA
I dont believe the numbers say much and here's why. Again, working for Ford the dealers were squeezed by the Motor Company to keep warranty numbers down or they get a warranty audit which always results in the Motor Company walking away with a check from the dealer. HD will be no different. Dealers with high warranty claims get hosed.
Out of the bikes that sump,
How many were denied?
How many were told it was normal because the (unacceptable amount) of oil recovered was below the high threshold they set?
How many did the dealer personally make good without going through warranty?
How many don't have symptoms due to loafing along rather that spirited riding?
How many are out of warranty (due to age, miles etc) and are sumping?
The percentage given makes some people in this thread feel warm and fuzzy but the reality is the number provided by this mystery person at HD is a self-serving piece of data. They would never say the engine has a design flaw or machining errors and we don't know how to fix it.
Out of the bikes that sump,
How many were denied?
How many were told it was normal because the (unacceptable amount) of oil recovered was below the high threshold they set?
How many did the dealer personally make good without going through warranty?
How many don't have symptoms due to loafing along rather that spirited riding?
How many are out of warranty (due to age, miles etc) and are sumping?
The percentage given makes some people in this thread feel warm and fuzzy but the reality is the number provided by this mystery person at HD is a self-serving piece of data. They would never say the engine has a design flaw or machining errors and we don't know how to fix it.
Seasoned HDF Member
Joined: Sep 2008
Posts: 14,166
Likes: 11,262
From: San Diego, CA
FWIW......
If anyone is interested, on that other forum (HTT), there is a thread; "Can this be the cause of sumping?"
There is discussion of a possible casting flaw between the two, rear lifter bores that pump oil, that could lead to sumping.... there is a pic, and a video... as one poster said, "it could well be a one-off or just a really bad example of "the problem", time will tell."
A little above my experience/knowledge, but I was able to follow the discussion....
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FWIW......
If anyone is interested, on that other forum (HTT), there is a thread; "Can this be the cause of sumping?"
There is discussion of a possible casting flaw between the two, rear lifter bores that pump oil, that could lead to sumping.... there is a pic, and a video... as one poster said, "it could well be a one-off or just a really bad example of "the problem", time will tell."
A little above my experience/knowledge, but I was able to follow the discussion....
If anyone is interested, on that other forum (HTT), there is a thread; "Can this be the cause of sumping?"
There is discussion of a possible casting flaw between the two, rear lifter bores that pump oil, that could lead to sumping.... there is a pic, and a video... as one poster said, "it could well be a one-off or just a really bad example of "the problem", time will tell."
A little above my experience/knowledge, but I was able to follow the discussion....
Seasoned HDF Member
Joined: Jun 2015
Posts: 8,055
Likes: 8,080
From: Canada
