Skyline OS Loses Settings
Skyline OS Loses Settings
I'm on the latest Skyline OS version (5057D). My system is constantly losing settings. My CVO is garage kept and on a tender when I'm not riding. No battery issues, only 8,000 miles, and on a high quality tender.
Example 1: I use the auto day/night setting for my display. At least half the time I crank it up, the auto setting is off instead of on. Lately that's been compounded by the Contrast setting being turned off. I've gotten really good and restoring those, but what is making it lose those settings so often?
Example 2: Just this week my clock time changed. I have it on manual because my auto setting has never gotten my location right. But why would the clock setting get reset?
How do we communicate with Harley about this? I know, go to your dealer. Service Advisors at most dealerships don't have time for this type of crap, because they have no easy answer they can google search. This should be something the software design team in Milwaukee should be aware of.
Thoughts?
Kitmoni
Example 1: I use the auto day/night setting for my display. At least half the time I crank it up, the auto setting is off instead of on. Lately that's been compounded by the Contrast setting being turned off. I've gotten really good and restoring those, but what is making it lose those settings so often?
Example 2: Just this week my clock time changed. I have it on manual because my auto setting has never gotten my location right. But why would the clock setting get reset?
How do we communicate with Harley about this? I know, go to your dealer. Service Advisors at most dealerships don't have time for this type of crap, because they have no easy answer they can google search. This should be something the software design team in Milwaukee should be aware of.
Thoughts?
Kitmoni
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,674
Likes: 11,461
From: State of Confusion
I'm on the latest Skyline OS version (5057D). My system is constantly losing settings. My CVO is garage kept and on a tender when I'm not riding. No battery issues, only 8,000 miles, and on a high quality tender.
Example 1: I use the auto day/night setting for my display. At least half the time I crank it up, the auto setting is off instead of on. Lately that's been compounded by the Contrast setting being turned off. I've gotten really good and restoring those, but what is making it lose those settings so often?
Example 2: Just this week my clock time changed. I have it on manual because my auto setting has never gotten my location right. But why would the clock setting get reset?
How do we communicate with Harley about this? I know, go to your dealer. Service Advisors at most dealerships don't have time for this type of crap, because they have no easy answer they can google search. This should be something the software design team in Milwaukee should be aware of.
Thoughts?
Kitmoni
Example 1: I use the auto day/night setting for my display. At least half the time I crank it up, the auto setting is off instead of on. Lately that's been compounded by the Contrast setting being turned off. I've gotten really good and restoring those, but what is making it lose those settings so often?
Example 2: Just this week my clock time changed. I have it on manual because my auto setting has never gotten my location right. But why would the clock setting get reset?
How do we communicate with Harley about this? I know, go to your dealer. Service Advisors at most dealerships don't have time for this type of crap, because they have no easy answer they can google search. This should be something the software design team in Milwaukee should be aware of.
Thoughts?
Kitmoni
But it's gonna take-a money
A whole lotta' spending money
It's going to take plenty-a money
To do it right, chile
It's gonna take time
Whole lotta' precious time
It's gonna take patience and time, mmm
To do it, to do it, to do it, to do it
To do it, to do it right
as an early adopter I've had about every glitch, TSB, recall, OS updates, IFCU errors you can imagine with my 24 and now 25 RG over the last 40,000 miles now..and more serious problems I've mentioned ad nauseam here..this is all very frustrating for the dealership service techs as well because it's just a confusing mess .. my experience tells me about 4 MYs of maturity is how long it takes for the MOCO to sort out issues with new gen releases..case in point, our 2 new 2017 M8s had many problems but then we traded them in for 2020s and had zero problems..when I traded my 2020 RGS with 75,000 trouble free miles for my 24 RG that viscous cycle started all over again
Last edited by mjwebb; Apr 22, 2026 at 07:19 PM.
Seasoned HDF Member
Joined: Nov 2016
Posts: 6,086
Likes: 6,445
From: East TN
Since day one Skyline OS has had issues. I have a 2023.5, it's a lot better now with the updates. That said, it's still unacceptably bad. My 2018 corvette doesn't have these issues nor does my wife Rouge which cost less than my CVO
I have the latest update, 5057D. I also set prompts and such to head set and music to speakers. Skyline frequently changes everything to speakers. Music doesn't mute when it reads a text. Some times music mutes when receiving a call, some times it doesn't. When it mutes when call ends music doesn't always come back on. Music doesn't mute for Nav prompts. Occasionally it drops the phone connection.
Harley says it's an iPhone issue. Yet woks flawlessly in my 2018 corvette, 2022 Bronco Raptor and my wife's 2026 Rogue. People would never accept how Skyline OS works if it was in their automobile.
I have the latest update, 5057D. I also set prompts and such to head set and music to speakers. Skyline frequently changes everything to speakers. Music doesn't mute when it reads a text. Some times music mutes when receiving a call, some times it doesn't. When it mutes when call ends music doesn't always come back on. Music doesn't mute for Nav prompts. Occasionally it drops the phone connection.
Harley says it's an iPhone issue. Yet woks flawlessly in my 2018 corvette, 2022 Bronco Raptor and my wife's 2026 Rogue. People would never accept how Skyline OS works if it was in their automobile.
Seasoned HDF Member
Joined: Jan 2008
Posts: 13,674
Likes: 11,461
From: State of Confusion
Since day one Skyline OS has had issues. I have a 2023.5, it's a lot better now with the updates. That said, it's still unacceptably bad. My 2018 corvette doesn't have these issues nor does my wife Rouge which cost less than my CVO
I have the latest update, 5057D. I also set prompts and such to head set and music to speakers. Skyline frequently changes everything to speakers. Music doesn't mute when it reads a text. Some times music mutes when receiving a call, some times it doesn't. When it mutes when call ends music doesn't always come back on. Music doesn't mute for Nav prompts. Occasionally it drops the phone connection.
Harley says it's an iPhone issue. Yet woks flawlessly in my 2018 corvette, 2022 Bronco Raptor and my wife's 2026 Rogue. People would never accept how Skyline OS works if it was in their automobile.
I have the latest update, 5057D. I also set prompts and such to head set and music to speakers. Skyline frequently changes everything to speakers. Music doesn't mute when it reads a text. Some times music mutes when receiving a call, some times it doesn't. When it mutes when call ends music doesn't always come back on. Music doesn't mute for Nav prompts. Occasionally it drops the phone connection.
Harley says it's an iPhone issue. Yet woks flawlessly in my 2018 corvette, 2022 Bronco Raptor and my wife's 2026 Rogue. People would never accept how Skyline OS works if it was in their automobile.
Road Captain
Joined: Sep 2021
Posts: 518
Likes: 554
From: Georgia Lake Country
Life got a whole lot simpler went I migrated from the FLHX to the FLHC. I thought I would miss the music but realized I could stream Sirius XM to my Sena 50s. It actually sounds better than when it went through the Skyline OS. One less Bluetooth connection.
Last edited by lowbar; Apr 23, 2026 at 09:36 AM.
mjwebb - yes, former Cisco security guy here. I agree, really poor QA and UAT in this instance, and it seems like they don't want to receive feedback. The dealer channel is the wrong answer since they don't care what happens upstream, just what happens in their 4 walls. SMH...
Seasoned HDF Member
Joined: Nov 2016
Posts: 6,086
Likes: 6,445
From: East TN
I truly believe Harley doesn't care that it doesn't work right. They also do not care to fix it.
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That's been my experience too, all dealerships want to point to Apple. My 2022 RAM screen started glitching when in CarPlay and they pointed to Apple being the problem. I sat in my driveway and reset the screen back to factory, and the problem disappeared. I don't see the issues you describe with the Nav prompts because I'm in CarPlay mode on my bike 100% of the time. And the upgrading! OTA upgrades only touch the IFCU, but the USB upgrades handle all three (IFCU, CAL and AMP). I hope this new CEO kicks the software team in the seat...
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