problems with new ultra
Tourer
Joined: Jan 2009
Posts: 325
Likes: 0
From: Tennessee
Good luck to you. I hope they got it fixed. I love my Ultra, but if I had the problems you've had, it would take a while to get past being worried every time I left on the bike. Once you get past this, I think you'll love yours too. As you said,"This too shall pass".
Road Captain
Joined: Jul 2008
Posts: 621
Likes: 1
From: Windy City,Il
I have an 08 Ultra(my first HD)love it,after about 15000 miles no problems,also have 05 V-Star with a little over 15000 miles,bikes been in the shop 4 times for the same electrical problem-people say the ricers are more reliable I will disagree with them,will never buy another make besides an HD.Just my .02.Get your 09 fixed and enjoy the ride.Wish you the best.
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,398
Likes: 34
From: Newport news, Virginia
Don't contact the dealer or Corporate any more you need to contact your local Better Business Bureau and file a formal complaint under your states Lemon Law. This is free and you will not need a lawyer for this. Anything HD says to you or vise-versa is hearsay. They (the BBB) will contact HD (acting as your legal middle man) and set up an arbitration session and redress any complaints . This always works! I have lemon lawed two consecutive cars like this. HD has to by federal law attend the hearing or officially address the complaint which is admissible in court as sworn statements.
Last edited by DrPlastic; Jun 21, 2009 at 12:25 PM.
Thread Starter
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Intermediate
Joined: Jun 2009
Posts: 47
Likes: 0
The HOG membership will pay the first $100 only. We didn't even know about the membership until after the tow happened so we hadn't upgraded to the unlimited towing option. Now that we know, we have upgraded just in case.
Better safe than sorry.
Better safe than sorry.
Thread Starter
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Intermediate
Joined: Jun 2009
Posts: 47
Likes: 0
By the way, we put about 300 miles on the bike this weekend without a single problem. We will be going to a different dealer from now on.
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Road Warrior
Joined: Apr 2009
Posts: 1,757
Likes: 4
From: Northern Illinois
Great...sounds like they may have fixed the problem...300 miles in a weekend is a good ride. Good luck to you SR
Intermediate
Joined: Jun 2009
Posts: 41
Likes: 0
From: AZ
I bought my bike about 3 months ago, I had some problems with it. I took it back they said it was fixed, however when I rode it, I found that it was not. I TOOK IT BACK, PARKED IT IN FRONT OF THE ENTRANCE, WENT IN AND GOT THE GM, GAVE HIM THE KEYS AND TOLD HIM I WAS RETURNING THE PIECE OF ****. The GM was hot and asked me what had happened, when I told him he went into the dealer screaming at the top of his lungs and called his sales staff and service people into the show room, gave them a good verbal *** kicking, he then asked me to let him take care of the problem, 5 mins later he gave me keys to a new bike...
If I was you I would go to the GM and tell him to take it back, either give you a different bike, if he doesn't then just walk away and then call your finace company and tell them what happened. I guarantee you they will take care of it then. You should not have to pay for a piece of ****, and thats what they gave you... I know how you feel because now all of your Joy and excitement is gone. GIVE IT BACK!!!!
If I was you I would go to the GM and tell him to take it back, either give you a different bike, if he doesn't then just walk away and then call your finace company and tell them what happened. I guarantee you they will take care of it then. You should not have to pay for a piece of ****, and thats what they gave you... I know how you feel because now all of your Joy and excitement is gone. GIVE IT BACK!!!!