Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

problems with new ultra

Thread Tools
 
Search this Thread
 
Old Jun 17, 2009 | 12:56 PM
  #41  
nemick's Avatar
nemick
Road Warrior
Joined: Apr 2008
Posts: 1,266
Likes: 7
From: Indianapolis
Default

Not a single problem (touch wood) with my '09 Ultra. Squeaky wheel gets the oil so make them fix it and don't be afraid to go direct to HD if you're not getting satisfaction.
 
Reply
Old Jun 17, 2009 | 01:03 PM
  #42  
stalerabbits's Avatar
stalerabbits
Thread Starter
|
Intermediate
Joined: Jun 2009
Posts: 47
Likes: 0
Default

I know things happen, but the frustration level is ridiculous. The dealer we purchased from is no help and the one servicing the bike now doesn't seem to care. This too shall pass!
 
Reply
Old Jun 17, 2009 | 01:04 PM
  #43  
stalerabbits's Avatar
stalerabbits
Thread Starter
|
Intermediate
Joined: Jun 2009
Posts: 47
Likes: 0
Default

Called corporate this morning, waiting for a call back.
 
Reply
Old Jun 17, 2009 | 01:07 PM
  #44  
FX4's Avatar
FX4
Outstanding HDF Member
Joined: Jan 2007
Posts: 2,598
Likes: 19
From: Naples FL / Pine TWP PA
Default

Originally Posted by stalerabbits
So, you would recommend the extended warranty and not the service plan?
Well that really depends. It's not really an either or thing. The extended service plan saves you money on scheduled maintenance. If you are happy with your dealers service department it can be a good thing. The extended warranty is good if you plan to keep the bike more than two years and you don't modify your bike from stock other than cosmetic things.
 
Reply
Old Jun 17, 2009 | 01:08 PM
  #45  
FX4's Avatar
FX4
Outstanding HDF Member
Joined: Jan 2007
Posts: 2,598
Likes: 19
From: Naples FL / Pine TWP PA
Default

Originally Posted by stalerabbits
I know things happen, but the frustration level is ridiculous. The dealer we purchased from is no help and the one servicing the bike now doesn't seem to care. This too shall pass!
Been there. More often than not, its a dealer problem.
 
Reply
Old Jun 17, 2009 | 01:09 PM
  #46  
stalerabbits's Avatar
stalerabbits
Thread Starter
|
Intermediate
Joined: Jun 2009
Posts: 47
Likes: 0
Default

Ok thanks for the information.
 
Reply
Old Jun 17, 2009 | 01:09 PM
  #47  
BadBobOk's Avatar
BadBobOk
Ultimate HDF Member
Joined: Dec 2006
Posts: 7,773
Likes: 7
From: Central Oklahoma
Default

Originally Posted by stalerabbits
First they said the CB module was bad. They disconnected it and were ordering another one. Now they say the module is fine and it is the voltage regulator. First the battery would just drain down from sitting a day or two. We had the 1000 mile service done, that's when they disconnected the CB module and tested the system. We got the bike back and rode for about 200 miles and the system stopped charging the battery, so now they are saying it is the voltage regulator. I hope they are right this time.
Last year when we were coming back from a ride to Arkansas, one guys bike died out in the middle of nowhere. It was an '06 Ultra with less than 10K miles. The voltage regulator went out on it. I got bit by a ranchers border collie helping him push in into the rancher's barn. Life is exciting when you ride a Harley.
 
Reply
Old Jun 17, 2009 | 01:15 PM
  #48  
1of2's Avatar
1of2
"Moderator"
Joined: Mar 2007
Posts: 5,640
Likes: 952
From: San Tan Valley, Arizona
Riders Club Member
Default

Originally Posted by stalerabbits
We purchased a 2009 Ultra Classic 3 weeks ago and have had a lot of problems with it. No one seems to want to take responsibility for a lemon!
The bike has been in the shop 9 of the 23 days we've owned it with electrical problems. It died on the way to the dealer and had to be towed. The dealer told us to drive it in. Guess we shouldn't have listened to them, but now we have a $229 tow bill and the dealer has our bike again. This is our first Harley experience an it isn't a good one. I guess we should have stuck with the
Gold Wing, it's a 1978 and has never given us a problem.

Is anyone else having electrical problems with a 2009 Ultra?
I have an 09 Ultra and have had no problems. The bike is about as close to perfect as it could be (until I put the first scratch in it). I don't see where you are having "a lot of problems with it". You seem to have only one problem. It is an electrical problem and the electrical systems are incredibly complex.Sometimes it takes a little time to find it. If they are trying different things for you to repair it why are you saying "No one seems to want to take responsibility for a lemon"? You think a bike with one electrical problem is a lemon? Not trying to give you a hard time but I don't understand where you are coming from. Even good bikes might have a problem from time to time. Let them fix it under warrenty and ride on!
 
Reply
HD Forum Stories

The Best of Harley-Davidson for Lifelong Riders

story-0

7 Times Harley-Davidson Chucked Tradition Out the Window

 Verdad Gallardo
story-1

7 Surprising Harley-Davidson Products that Are Not Motorcycles

 Verdad Gallardo
story-2

8 Best Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-3

10 Worst Harley-Davidson Motorcycles Ever

 Pouria Savadkouei
story-4

Killer Custom's Jail Break Is The Breakout That Refused to Blend In

 Verdad Gallardo
story-5

Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

 Verdad Gallardo
story-6

Harley-Davidson Reveals Super Cool Cafe Racer Concept

 Verdad Gallardo
story-7

Engraved Rebellion: Inside Bundnerbike's Glam Rock II

 Verdad Gallardo
story-8

10 Motorcycles You Should Never Buy

 Joe Kucinski
story-9

10 Things Harley-Davidson Needs to Fix in 2026

 Verdad Gallardo
Old Jun 17, 2009 | 01:16 PM
  #49  
tphillips's Avatar
tphillips
Road Warrior
Joined: Oct 2005
Posts: 1,355
Likes: 32
From: Houston, Texas
Default

Originally Posted by stalerabbits
If you buy the extended service plan, do you have to go to one specific dealer?
I think the service plan is dealer-specific. It was in my case. Just getting to the end of mine, with 38K miles on the bike. I made money on this deal......
 
Reply
Old Jun 17, 2009 | 01:18 PM
  #50  
leicafish's Avatar
leicafish
Outstanding HDF Member
Joined: Jun 2007
Posts: 3,364
Likes: 33
From: So Cal The Golden State
Default

Originally Posted by stalerabbits
Called corporate this morning, waiting for a call back.
Now I am confused, if the bike is at the dealer and they are working to take care of the problem. Or in your words "No one seems to want to take responsibility for a lemon!" What is your gripe. Hate the guys that just love to here themselves b$%$h

Sound like you should never bought a Harley if you where so enamored with GW.

SG and RK No problems.
 
Reply



All times are GMT -5. The time now is 12:41 PM.

story-0
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-1
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-2
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-3
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-4
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-5
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-6
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-7
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE
story-8
10 Motorcycles You Should Never Buy

Slideshow: There is no shortage of great motorcycles to buy, but we would avoid these ten.

By Joe Kucinski | 2026-02-19 14:50:51


VIEW MORE
story-9
10 Things Harley-Davidson Needs to Fix in 2026

Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.

By Verdad Gallardo | 2026-01-13 18:33:17


VIEW MORE