Harley Rep. idiot
Advanced
Joined: Feb 2011
Posts: 64
Likes: 0
From: Vicksburg, Mi
You have got to be kidding man. Mufflers, an air cleaner and a tuner you are calling modded? I know it is a modification, but give me a break. Lot's have this and do not have the problems described. I have yet to hear how these changes caused any problem that should have resulted in this noise. They apparently can't even tell what the noise is, so how can anyone say it is caused by the pipes, air cleaner and tuner?
They way the MOCO is looking at it, those aint stock parts. They no fixy.
Its just a chance you take is alll I'm saying.
Both my bikes are modded. One is off warranty, one is not.
You are correct lots have done it with no problems, others well?
As far as evidence of what caused the problem, your right none. No evidence say the after market stuff did it, but it up to you to prove it didnt do it. But the OP has giving the MOCO a way out. There stance is you add that stuff, they can say thats the issue until you prove otherwise.
Road Captain
Joined: Oct 2011
Posts: 554
Likes: 5
From: San Diego, Ca.
How would you described then, you are increasing airflow, changing the PCM increasing HP and torque.
They way the MOCO is looking at it, those aint stock parts. They no fixy.
Its just a chance you take is alll I'm saying.
Both my bikes are modded. One is off warranty, one is not.
You are correct lots have done it with no problems, others well?
As far as evidence of what caused the problem, your right none. No evidence say the after market stuff did it, but it up to you to prove it didnt do it. But the OP has giving the MOCO a way out. There stance is you add that stuff, they can say thats the issue until you prove otherwise.
They way the MOCO is looking at it, those aint stock parts. They no fixy.
Its just a chance you take is alll I'm saying.
Both my bikes are modded. One is off warranty, one is not.
You are correct lots have done it with no problems, others well?
As far as evidence of what caused the problem, your right none. No evidence say the after market stuff did it, but it up to you to prove it didnt do it. But the OP has giving the MOCO a way out. There stance is you add that stuff, they can say thats the issue until you prove otherwise.
Tourer
Joined: Apr 2010
Posts: 309
Likes: 0
From: Pearl River, LA
Calling the MOCO was an eye opener for me when I had problems with my dealer. MOCO Rep listened to my problem, then asked what has been done to the bike. As soon as I said Rinehart pipes- rep told me he couldn't help as I modified with non Harley parts.
Advanced
Joined: Feb 2011
Posts: 64
Likes: 0
From: Vicksburg, Mi
I worked at Toyota for many years. I had engines that had been modified(bolt ons, nitrous, etc.) that would come in with a spun rod bearing, or a scorched cylinder. The thing was, all the mods were removed before they brought the car or truck in...still within warranty time/miles...service mgr. usually said "put an engine in"
I agree. My diesel truck is modded. Needed some warranty work. I removed the mods and took it to dealer. No issues
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,398
Likes: 34
From: Newport news, Virginia
mkguitar.....in accordance with the Magnusson-Moss warranty act proving the problem was caused by added equipment is incumbent on the manufacturer not the consumer. If sweetglide103 takes this case to court H-D has the burden of proof not the owner.
Outstanding HDF Member
Joined: Oct 2007
Posts: 2,398
Likes: 34
From: Newport news, Virginia
I recommend contacting the Better Business Bureau and file a complaint under the Magnusson-Moss warranty act. If they do not fix the issue within 3 tries they have to by back the bike or give you another on! Did this to a 2004 VW Passat W8. In the shop 13 times with 32 job orders and out of service 61 days in 13 months....VW bought that POS back! Never looked back!
Stellar HDF Member
Joined: Oct 2007
Posts: 2,946
Likes: 234
From: Kentucky
I've always thought HD held the reins tight on warranty issues. I've had a couple of experiences as of late that tells me HD has tightened the reins even tighter, to the point of being ridiculous. Fact is HD's warrantys are written very vague, I think intentionally. It allows them a way out of most situations. As years have gone by(being loyal to HD) I now find myself considering Victory. I like the Cross Country Tour for 2012. Right now I'm still with HD, but who knows maybe my next bike will be a Victory.
Supporter
Joined: Sep 2006
Posts: 3,714
Likes: 650
From: San Ramon, Ca
But with a bullet hole in his forehead
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Cruiser
Joined: May 2011
Posts: 154
Likes: 8
From: Cape Coral, Fl
How would you described then, you are increasing airflow, changing the PCM increasing HP and torque.
They way the MOCO is looking at it, those aint stock parts. They no fixy.
Its just a chance you take is alll I'm saying.
Both my bikes are modded. One is off warranty, one is not.
You are correct lots have done it with no problems, others well?
As far as evidence of what caused the problem, your right none. No evidence say the after market stuff did it, but it up to you to prove it didnt do it. But the OP has giving the MOCO a way out. There stance is you add that stuff, they can say thats the issue until you prove otherwise.
They way the MOCO is looking at it, those aint stock parts. They no fixy.
Its just a chance you take is alll I'm saying.
Both my bikes are modded. One is off warranty, one is not.
You are correct lots have done it with no problems, others well?
As far as evidence of what caused the problem, your right none. No evidence say the after market stuff did it, but it up to you to prove it didnt do it. But the OP has giving the MOCO a way out. There stance is you add that stuff, they can say thats the issue until you prove otherwise.
Grand HDF Member
Joined: Jun 2007
Posts: 4,598
Likes: 421
From: Lansing mi
I've always thought HD held the reins tight on warranty issues. I've had a couple of experiences as of late that tells me HD has tightened the reins even tighter, to the point of being ridiculous. Fact is HD's warrantys are written very vague, I think intentionally. It allows them a way out of most situations. As years have gone by(being loyal to HD) I now find myself considering Victory. I like the Cross Country Tour for 2012. Right now I'm still with HD, but who knows maybe my next bike will be a Victory.
I always have fun with him, I just say you must have caled a HD dealer by mistake. Polaris is just as bad on warranty as HD is.
I hope things work out good for the OP. I know from what I went through last year on my 10 Dyna it's not easy.