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Dec 16, 2018 | 11:29 PM

#271

tajar66

Tourer

Joined: Dec 2018

Posts: 392

Likes: 112

From: Santa Barbara

Santa Clarita Harley Davidson absolutely the best customer service and friendly staff they really care about the customer!!

Dec 17, 2018 | 08:28 AM

#272

jmeyer58

Road Captain

Joined: Oct 2007

Posts: 685

Likes: 123

From: NW Suburburbs of Chicago

Quote:

Originally Posted by HRLYGUY2

Chicago HD in Glenview Illinois

Guy there name Bill K. aka billy the kid.
Went out of his way to get me a great deal on my new flhtk that no one could touch.19k otd
rate that a 10.
plus I know him aswell

+1 on Chicago HD. Bought my last two bikes there. Great honest pricing lower than the other local dealers. Parts department always helpful and efficient. Service department quick and fair pricing.

Dec 17, 2018 | 08:57 AM

#273

ChromeJunkie

Seasoned HDF Member

Joined: Dec 2006

Posts: 9,918

Likes: 4,685

From: West Texas Sandhills

Legacy Harley-Davidson in Odessa, Texas

Parts department above average. They usually have the parts I need when I need them.

Service department is good. I have been happy with the work I have had done there for the past 10-15 years. That may be subject to change now that a lot of their mechanics are leaving the dealership to go work in the oilfield. Also, their labor rate is below the going rate.

Sales department is another story. Basically, it’s their price or the highway, they will not work with you. A couple of years ago, I tried to trade one of my bikes for a sportster for my wife. They offered me about half of what the trade in value of my bike and wouldn’t budge on their price on the used bike I was interested in buying. When we walked out, I told the OL that I would never buy another bike there. Since then, I have bought 3 bikes from different dealers.

Dec 17, 2018 | 09:10 AM

#274

Rob175

Road Warrior

Joined: Dec 2016

Posts: 1,853

Likes: 941

From: Lincolnshire, IL

UKES Harley Davidson - Kenosha, Wisconsin

I live on the Illinois-Wisconsin boarder north of Chicago and while there are 3 HD dealerships within 20 miles of my home I choose to do ALL of my business with UKES of Kenosha, Wisconsin. Great "family owned" shop with fair and honest pricing and great service in their shop. They go out of their way to serve owners from all over. They're also a great place to stop along the way if you happen to be traveling north or visiting Milwaukee to see the HD Museum, or the HD Engine Assembly Plant just outside of Milwaukee. Check them out!

Dec 18, 2018 | 09:55 AM

#275

Idahoboi

Tourer

Joined: Nov 2006

Posts: 428

Likes: 751

From: The West

Got it!

Quote:

Originally Posted by Goose_NC

What's a dealer?

You've already asked this question before. A dealer is a guy or group of guys/girls who sell motorcycles. Sorry, I guess you really don't know.

Last edited by Idahoboi; Dec 18, 2018 at 09:58 AM.

Dec 18, 2018 | 12:18 PM

#276

cwsharp

Stellar HDF Member

Joined: Mar 2006

Posts: 2,395

Likes: 153

From: Utah

Quote:

Originally Posted by Black_Hog

Jim’s Harley-Davidson (St. Petersburg FL 33714)

After doing business with that dealer since 1968, I won’t do business with them again as long as they have the same general manager. He didn’t have time to talk to me after I had a problem with the service department over charging. Not a people person. A sale’s person at the dealer tried to charge me $1,000.00 over list price on a L.E.O. Special.

I agree with that one... I went in with no clutch while I was on the road and I asked the service tech, after it was "fixed", what the problem was and he just shrugged his shoulders. Had I know what their solution was I wouldn't have kept riding... it completely burned up in short order (but at least I made it home to SC).

Dec 18, 2018 | 12:24 PM

#277

cwsharp

Stellar HDF Member

Joined: Mar 2006

Posts: 2,395

Likes: 153

From: Utah

Quote:

Originally Posted by Jeffs386

Seminole Harley
Sanford Florida
excellent service dept
good prices
a few decent sales associates

Rossmeyers Harley
Ormond Beach Fl
over priced bikes and service
good selection of bikes and parts
some decent sales associates

Gator Harley
excellent prices on bikes and service
excellent service
great sales associates

St Augustine Harley
going out of business

It would take a total disaster for me to EVER buy even a shot glass at ANY Rossmeyer dealership... I mean, I would have to be at my last possible choice of problem solution, including every Honda, Kawasaki, Suzuki, fix the bike in my hotel room, you name it.

Dec 19, 2018 | 09:44 AM

#278

Hogless

6th Gear

Joined: Feb 2017

Posts: 12

Likes: 0

From: Ohio

Bike Town HD Youngstown, Oh

Good to do business with. No pressure sales staff, bought mine through Dale, always comes over and says hello when I stop in. The parts department are knowledgeable. Gotta take it in for the clutch recall so I’ll see how the service dept. treats me.

Last edited by Hogless; Dec 19, 2018 at 09:52 AM.