Rate your HD Dealer
#272
12-17-2018, 08:28 AM
Road Captain
+1 on Chicago HD. Bought my last two bikes there. Great honest pricing lower than the other local dealers. Parts department always helpful and efficient. Service department quick and fair pricing.
#273
12-17-2018, 08:57 AM
Legacy Harley-Davidson in Odessa, Texas
Parts department above average. They usually have the parts I need when I need them.
Service department is good. I have been happy with the work I have had done there for the past 10-15 years. That may be subject to change now that a lot of their mechanics are leaving the dealership to go work in the oilfield. Also, their labor rate is below the going rate.
Sales department is another story. Basically, it’s their price or the highway, they will not work with you. A couple of years ago, I tried to trade one of my bikes for a sportster for my wife. They offered me about half of what the trade in value of my bike and wouldn’t budge on their price on the used bike I was interested in buying. When we walked out, I told the OL that I would never buy another bike there. Since then, I have bought 3 bikes from different dealers.
Parts department above average. They usually have the parts I need when I need them.
Service department is good. I have been happy with the work I have had done there for the past 10-15 years. That may be subject to change now that a lot of their mechanics are leaving the dealership to go work in the oilfield. Also, their labor rate is below the going rate.
Sales department is another story. Basically, it’s their price or the highway, they will not work with you. A couple of years ago, I tried to trade one of my bikes for a sportster for my wife. They offered me about half of what the trade in value of my bike and wouldn’t budge on their price on the used bike I was interested in buying. When we walked out, I told the OL that I would never buy another bike there. Since then, I have bought 3 bikes from different dealers.
#274
12-17-2018, 09:10 AM
UKES Harley Davidson - Kenosha, Wisconsin
I live on the Illinois-Wisconsin boarder north of Chicago and while there are 3 HD dealerships within 20 miles of my home I choose to do ALL of my business with UKES of Kenosha, Wisconsin. Great "family owned" shop with fair and honest pricing and great service in their shop. They go out of their way to serve owners from all over. They're also a great place to stop along the way if you happen to be traveling north or visiting Milwaukee to see the HD Museum, or the HD Engine Assembly Plant just outside of Milwaukee. Check them out!
I live on the Illinois-Wisconsin boarder north of Chicago and while there are 3 HD dealerships within 20 miles of my home I choose to do ALL of my business with UKES of Kenosha, Wisconsin. Great "family owned" shop with fair and honest pricing and great service in their shop. They go out of their way to serve owners from all over. They're also a great place to stop along the way if you happen to be traveling north or visiting Milwaukee to see the HD Museum, or the HD Engine Assembly Plant just outside of Milwaukee. Check them out!
#275
12-18-2018, 09:55 AM
#276
12-18-2018, 12:18 PM
Stellar HDF Member
Jim’s Harley-Davidson (St. Petersburg FL 33714)
After doing business with that dealer since 1968, I won’t do business with them again as long as they have the same general manager. He didn’t have time to talk to me after I had a problem with the service department over charging. Not a people person. A sale’s person at the dealer tried to charge me $1,000.00 over list price on a L.E.O. Special.
After doing business with that dealer since 1968, I won’t do business with them again as long as they have the same general manager. He didn’t have time to talk to me after I had a problem with the service department over charging. Not a people person. A sale’s person at the dealer tried to charge me $1,000.00 over list price on a L.E.O. Special.
#277
12-18-2018, 12:24 PM
Stellar HDF Member
Seminole Harley
Sanford Florida
excellent service dept
good prices
a few decent sales associates
Rossmeyers Harley
Ormond Beach Fl
over priced bikes and service
good selection of bikes and parts
some decent sales associates
Gator Harley
excellent prices on bikes and service
excellent service
great sales associates
St Augustine Harley
going out of business
Sanford Florida
excellent service dept
good prices
a few decent sales associates
Rossmeyers Harley
Ormond Beach Fl
over priced bikes and service
good selection of bikes and parts
some decent sales associates
Gator Harley
excellent prices on bikes and service
excellent service
great sales associates
St Augustine Harley
going out of business
#278
12-19-2018, 09:44 AM
Bike Town HD Youngstown, Oh
Good to do business with. No pressure sales staff, bought mine through Dale, always comes over and says hello when I stop in. The parts department are knowledgeable. Gotta take it in for the clutch recall so I’ll see how the service dept. treats me.
Last edited by Hogless; 12-19-2018 at 09:52 AM.
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