Rate your HD Dealer
Elite HDF Member
Joined: Dec 2010
Posts: 4,229
Likes: 10
From: Oklahoma
Neat old thread, glad it got bumped. There are two dealers in Tulsa, Myers Durren and a Route 66 and I like both with a slight favor to Myers Durren. I have a sales guy at Myers Durren that I like to work with, Route 66 is a little closer to the house and there is a parts guy that really knows his stuff. There is a service person that I like, she moved from one dealership to the other. BTW, I bought my first Harley at Myers Durren in 1962 (before there was a Durren).
Road Warrior
Joined: May 2013
Posts: 1,430
Likes: 55
From: Florida
Jims Harley-Davidson (St. Petersburg FL 33714)
After doing business with that dealer since 1968, I wont do business with them again as long as they have the same general manager. He didnt have time to talk to me after I had a problem with the service department over charging. Not a people person. A sales person at the dealer tried to charge me $1,000.00 over list price on a L.E.O. Special.
Fletchers Harley-Davidson (Clearwater, FL 33764)
You cant ask for a better dealer. Every aspect of the dealership is top notch. Ive bought two bikes there and $$$$$$ of parts. A number of people working there worked for Jim's for years and moved to Fletcher's and can't be happier. (Disclaimer: I dont work there and never dated any of the women there.)
After doing business with that dealer since 1968, I wont do business with them again as long as they have the same general manager. He didnt have time to talk to me after I had a problem with the service department over charging. Not a people person. A sales person at the dealer tried to charge me $1,000.00 over list price on a L.E.O. Special.
Fletchers Harley-Davidson (Clearwater, FL 33764)
You cant ask for a better dealer. Every aspect of the dealership is top notch. Ive bought two bikes there and $$$$$$ of parts. A number of people working there worked for Jim's for years and moved to Fletcher's and can't be happier. (Disclaimer: I dont work there and never dated any of the women there.)
We all miss Fletcher's Customer service!
Tourer
Joined: Feb 2012
Posts: 385
Likes: 4
From: Ontario Canada
Bought mine at Jacox Harley in Mississauga ON, got a good deal and was treated right.
But...........
Whenever I need anything it's Barrie Harley all the way. Great parts guys, great service guys, nice merch ladies, and the owners are hands-on, friendly, down to earth people, and usually somewhere in the store attending to customers. What more could you want???
But...........
Whenever I need anything it's Barrie Harley all the way. Great parts guys, great service guys, nice merch ladies, and the owners are hands-on, friendly, down to earth people, and usually somewhere in the store attending to customers. What more could you want???
Road Master
Joined: May 2009
Posts: 992
Likes: 2
From: TN
Liberty Harley, Rahway, NJ -
Competitive prices on bikes.
Large parts department (10% or more discount) - what they don't have they get!
Organized service department - quick, fair and reliable.
NOW FOR THE IMPORTANT THING! -
When you walk in you are always greeted by everyone there with a smile. Nobody walks by without greeting you and offering their assistance. They work hard to earn and keep you as a customer! On a scale of 1 to 10 they earn an 11!
Just an after thought -
When quoting prices on labor they go according to recommended book times and as of yet (4 years later) they have never taken the full "recommended" time to complete any repair or service. When you walk in willing to pay what you were quoted and end up with a smaller bill you can't help but smile. It say a lot about their honesty and integrity!
Competitive prices on bikes.
Large parts department (10% or more discount) - what they don't have they get!
Organized service department - quick, fair and reliable.
NOW FOR THE IMPORTANT THING! -
When you walk in you are always greeted by everyone there with a smile. Nobody walks by without greeting you and offering their assistance. They work hard to earn and keep you as a customer! On a scale of 1 to 10 they earn an 11!
Just an after thought -
When quoting prices on labor they go according to recommended book times and as of yet (4 years later) they have never taken the full "recommended" time to complete any repair or service. When you walk in willing to pay what you were quoted and end up with a smaller bill you can't help but smile. It say a lot about their honesty and integrity!
Outstanding HDF Member
Joined: Feb 2007
Posts: 2,976
Likes: 49
From: Northern California
Buddy Stubbs Anthem.
Great place when things go well but in Service dept when they make a mistake a horrible place all the way to the top. I will never ever spend a cent at their place again.
Do these dealers go to the same asshat school of management?? Finding a good one seems to be the exception.
Buddy Stubbs F-
Great place when things go well but in Service dept when they make a mistake a horrible place all the way to the top. I will never ever spend a cent at their place again.
Do these dealers go to the same asshat school of management?? Finding a good one seems to be the exception.
Buddy Stubbs F-
Seasoned HDF Member
Joined: Mar 2012
Posts: 5,157
Likes: 740
From: new caney, tx
Kingwood tx Harley.
sales and parts are top notch.. no matter what's going on Tim always stops to talk for a bit.. service department I'm not to hip on.. got a scratched rocker cover on my old fxst and they never could dial my carb in right.. I have since gone with an indy to do the things I can't
sales and parts are top notch.. no matter what's going on Tim always stops to talk for a bit.. service department I'm not to hip on.. got a scratched rocker cover on my old fxst and they never could dial my carb in right.. I have since gone with an indy to do the things I can't
Road Captain
Joined: Jul 2007
Posts: 501
Likes: 0
From: Galveston Bay Area, The Republic of Texas
My home HD dealer is San Jac Harley Davidson, Pasadena, TX. IMO my thoughts.
1. Dealer has been open since 2007 best guess. Were not best overall, but better than most.
2. Since then, Sales Dept., has improved a lot. Toby Boothe is one of the most friendly sales people I have encountered.
3. Service Dept., is good and techs are pretty good. Standard rates by the MOCO. Ethan Hamala is one who keeps up with his customers he serves.
4. Parts Dept. Good people, know their stuff, but dealer will not discount, retail only. Albert Cruz, knows is business, friendly and helpful.
5. Motor Clothes Dept., Good stock, willing to help or order it for you. Cindy is the best.....
So would I recommend them? Yes depends on what you are wanting and looking for.
Nice thread, if an when I need a dealership (service while traveling) I can avoid the duds!
1. Dealer has been open since 2007 best guess. Were not best overall, but better than most.
2. Since then, Sales Dept., has improved a lot. Toby Boothe is one of the most friendly sales people I have encountered.
3. Service Dept., is good and techs are pretty good. Standard rates by the MOCO. Ethan Hamala is one who keeps up with his customers he serves.
4. Parts Dept. Good people, know their stuff, but dealer will not discount, retail only. Albert Cruz, knows is business, friendly and helpful.
5. Motor Clothes Dept., Good stock, willing to help or order it for you. Cindy is the best.....
So would I recommend them? Yes depends on what you are wanting and looking for.
Nice thread, if an when I need a dealership (service while traveling) I can avoid the duds!
Last edited by texaspirate; May 13, 2014 at 02:50 PM.
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Grand HDF Member
Joined: Mar 2013
Posts: 4,922
Likes: 589
From: Running with the gators
Sun Harley Denver, Colorado:
The sales department was typical suck up's during the sale. Nothing since. Does not surprise me.
Girls in clothing department: Awsome! Lot's of cleavage and perfume to keep me coming back like the sucker I am. Angela is very knowledgeable with the riding gear. She helped me pick out a jacket that rock's. And her great cleavage was not the deciding factor lol!
Parts department. Ive owned two Harleys now. Each time Ive been to the parts counter for both bikes, Ive had to return to exchange parts due to getting the wrong parts. One one occasion I had to return twice with a luggage rack. On the second time I took the part out of the box and walk back downstairs with the parts guy to show him it would not fit.
While Sun's deals on their bikes are fair, Ive never really been very impressed with the rest of the dealer.
The sales department was typical suck up's during the sale. Nothing since. Does not surprise me.
Girls in clothing department: Awsome! Lot's of cleavage and perfume to keep me coming back like the sucker I am. Angela is very knowledgeable with the riding gear. She helped me pick out a jacket that rock's. And her great cleavage was not the deciding factor lol!
Parts department. Ive owned two Harleys now. Each time Ive been to the parts counter for both bikes, Ive had to return to exchange parts due to getting the wrong parts. One one occasion I had to return twice with a luggage rack. On the second time I took the part out of the box and walk back downstairs with the parts guy to show him it would not fit.
While Sun's deals on their bikes are fair, Ive never really been very impressed with the rest of the dealer.
Road Warrior
Joined: Jun 2012
Posts: 1,672
Likes: 18
From: Orange, VA,
Waugh HD in Orange, Virginia, terrible, lied to me and gave me my bike with almost 0 oil pressure, TWICE!! Will never step foot in that place again.
Shenandoah HD in Staunton, Virginia is great.
Shenandoah HD in Staunton, Virginia is great.