My 2014 CVO Limited issues thread

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Mar 30, 2014 | 08:23 PM

#141

Bigboyride

Tourer

Joined: Sep 2013

Posts: 453

Likes: 1

From: Flowery Branch GA

Quote:

Originally Posted by Cowboy Rob

WTF does that have to do with his situation?

I was thinking the same thing. Poor guy is venting about his issues with his brand new pride and joy... So let's sell him something..Really, sorry but I have to call bad timing on that one.

Mar 30, 2014 | 09:18 PM

#142

Boltsfaninmo

Thread Starter

Road Captain

Joined: Jul 2009

Posts: 590

Likes: 1

From: O'Fallon, MO

Quote:

Originally Posted by dirtdobber

You do know there is a recall on this problem. Don't you?

Recall for what problem? Only recall I have received is on the clutch which was performed last year. I am aware of the program to replace the filler neck, but not aware of any other programs or recalls. They need to have a program on the Thermostats.

Mar 31, 2014 | 12:45 PM

#143

Boltsfaninmo

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Road Captain

Joined: Jul 2009

Posts: 590

Likes: 1

From: O'Fallon, MO

Head of service just called me. He did acknowledge that he heard I was not happy. He again blamed a guy they fired. Oh well, pass the buck. He said he was going to have MoCo overnight a new thermostat for me. I asked why since the mechanic told me they weren't going to do anything becuase if wasn't leaking? He said he was aware of the leaks and will order one. Plus my salesman went and talked to him apparently.

So, we'll see if he gets it tomorrow and maybe finishes up my bike.

Apr 1, 2014 | 05:52 PM

#144

Boltsfaninmo

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Joined: Jul 2009

Posts: 590

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From: O'Fallon, MO

Dealer called today to say all parts are in. Said I'd be first on the list for the mechanic tomorrow morning, and they'd call after the bike is ready. I thanked him for calling and updating me. Did I hope my bike would be ready today? Yes, but really I just want to know what is going on, so it was nice to receive an update call.

Hopefully all is good for tomorrow.

Apr 1, 2014 | 06:39 PM

#145

IUOE ROB

Stellar HDF Member

Joined: Dec 2013

Posts: 2,198

Likes: 282

From: Long Island NY

Quote:

Originally Posted by Boltsfaninmo

Hopefully all is good for tomorrow.

Had mine in about a month ago for the thermo housing, same scenario as you, they called the Mothership and was told Harley would overnight them a new one. Service Dept. said they were told not to use any in stock but wait for the new one. I've been out several times since (including 100 miles today), so far no leaks, all dry! Good Luck with yours...

Apr 1, 2014 | 06:57 PM

#146

bigskyhd

Seasoned HDF Member

Joined: Apr 2008

Posts: 8,051

Likes: 50

From: Florence, MT (Bitterroot Valley)

As much as I like these new models, I'm waiting to see if the 15's correct all the defects.

Apr 1, 2014 | 07:10 PM

#147

Boltsfaninmo

Thread Starter

Road Captain

Joined: Jul 2009

Posts: 590

Likes: 1

From: O'Fallon, MO

Quote:

Originally Posted by IUOE ROB

Thanks, I hope they have this all figured out. It would be nice to enjoy my bike without constantly checking coolant levels, for leaks, and carrying a bottle of coolant and a funnel in my saddlebag.

Apr 2, 2014 | 09:49 PM

#148

Boltsfaninmo

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Joined: Jul 2009

Posts: 590

Likes: 1

From: O'Fallon, MO

Well, good news. Dealer called again today like he said he would. Told me the bike would be ready later today and then he'd have the scratched buffed out. Said he would call after if was ready, and he kept his promise and called to say it was ready. I let him know how happy I was with the way he had been treating me since we spoke Saturday when I voiced my displeasure. I really gave him credit for stepping up and treating me so well.
I didn't pick up my bike, however, because it stormed pretty good today. Supposed to be worse tomorrow, so probably pick up the bike on Friday.