LRS Quality Control?

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Jul 17, 2014 | 05:20 PM

#11

Dguy

Road Captain

Joined: Feb 2012

Posts: 578

Likes: 22

From: Ontario, Canada

Quote:

Originally Posted by JCleary

It's not a problem specific to LRS. I recently purchased a Klockwerks screen for my FLTRX, and there was a definite dimple in the shield that was there prior to packing and shipping. Like 1" long by 1/2" deep, definitely easy to spot by a QC person...

The price they want for those it would be going back. If you charge top dollar for a product you'd better have a top dollar product and stand behind it.

Jul 17, 2014 | 07:50 PM

#12

farmboy555

Road Warrior

Joined: May 2013

Posts: 1,462

Likes: 105

From: Kentucky

I also purchased a Blem from James and cannot find anything wrong with it

Jul 18, 2014 | 04:32 AM

#13

Rustrtal

Road Warrior

Joined: Aug 2013

Posts: 1,619

Likes: 57

From: New York

Both of mine were perfect and love them!

Jul 18, 2014 | 05:23 AM

#14

WILDWOOD_1124

Outstanding HDF Member

Joined: Nov 2013

Posts: 2,618

Likes: 2

From: Indiana

I bought a blem from them and I could only find a couple really small spots and they weren't in a area that you have to look through when riding.

Jul 18, 2014 | 08:24 AM

#15

GriffinDenim13FLHX

Road Warrior

Joined: Feb 2013

Posts: 1,625

Likes: 123

From: Meridian, Idaho

Quote:

Originally Posted by Dguy

The price they want for those it would be going back. If you charge top dollar for a product you'd better have a top dollar product and stand behind it.

I think it's a good thing that fellow riders can share the experience they have had with certain vendors on this site. As maybe it will save the next guy from grief. Reviews of online purchases are a common practice now everyday. In person reviews are done every day to brick stores. Either posted on BBB,Yelp,Facebook,Angie's List, etc... without letting other people know their experience then the company will continue to be a non care attitude.

Most of the items we purchase for our bikes cost a little more then $20.00, so I can understand someone getting a little discouraged, and annoyed by lack of correspondence on a timely matter to resolve the issue. Real world is instant emails, Phone call, text. No excuse for delay of reply.

Just my $.02