Skyline Update Technical Support
Seasoned HDF Member
Joined: Aug 2016
Posts: 13,643
Likes: 2,416
From: San Antonio TX
I'm getting a little frustrated with this update. I have 4 different disk formatted on a Windows computer, downloaded both update files 3254D & 4125D. going to step 10 (Disk2) should be my next step. I boot up connect and "Sandisk 3.2 Connects" then "No media available" . No error Nothing. I have erased and downloaded and retried ever since this has been published.
Stellar HDF Member
Joined: Mar 2013
Posts: 2,721
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From: In a house
Originally Posted by r-bar-j
I'm getting a little frustrated with this update. I have 4 different disk formatted on a Windows computer, downloaded both update files 3254D & 4125D. going to step 10 (Disk2) should be my next step. I boot up connect and "Sandisk 3.2 Connects" then "No media available" . No error Nothing. I have erased and downloaded and retried ever since this has been published.
HDF Community Team
Joined: Mar 2017
Posts: 7,889
Likes: 4,451
From: Texas
OP, how long are you waiting before giving up? The system can take some time to start the process.
Last edited by BrandonSmith; Feb 10, 2025 at 02:31 PM.
Stellar HDF Member
Joined: Mar 2013
Posts: 2,721
Likes: 1,835
From: In a house
Originally Posted by BrandonSmith
And how longer are you waiting before giving up? The system can take some time to start the process.
Stellar HDF Member
Joined: Jul 2021
Posts: 2,102
Likes: 2,108
From: NoVA
I'm getting a little frustrated with this update. I have 4 different disk formatted on a Windows computer, downloaded both update files 3254D & 4125D. going to step 10 (Disk2) should be my next step. I boot up connect and "Sandisk 3.2 Connects" then "No media available" . No error Nothing. I have erased and downloaded and retried ever since this has been published.
Road Captain
Joined: Sep 2021
Posts: 518
Likes: 555
From: Georgia Lake Country
Yes, make sure it's formatted exFat and not Fat32. I made that mistake. Make sure the thumb drive is fully seated. My drive has a blue light that glows when a connection is made and sometimes it was not. If nothing works get another 32gb USB-C drive.
Seasoned HDF Member
Joined: Aug 2016
Posts: 13,643
Likes: 2,416
From: San Antonio TX
Yep exfat (all) Completed on an HP laptop. Booted on accessory. tried putting music on the drives to make sure they work, then Re formatted. Downloaded files from HD site and put on disk and unzipped. Deleted zip file. only thing there is "INSTANA_260004125D" with the files inside. I'm waiting 5-10 minutes before connecting thumbdrive to connector. I see it acknowledges Sandisk 3.2 connected then the No media shows.
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Stellar HDF Member
Joined: Jul 2021
Posts: 2,102
Likes: 2,108
From: NoVA
Yep exfat (all) Completed on an HP laptop. Booted on accessory. tried putting music on the drives to make sure they work, then Re formatted. Downloaded files from HD site and put on disk and unzipped. Deleted zip file. only thing there is "INSTANA_260004125D" with the files inside. I'm waiting 5-10 minutes before connecting thumbdrive to connector. I see it acknowledges Sandisk 3.2 connected then the No media shows.
Format that disk again
unzip INSTANA_260004125D.zip somewhere else and move everything inside INSTANA_260004125D folder to your thumbdrive
Your disk 2 should look like this
AMP__NA_235010504P.srec
CAL__NA_260404100D
INSTANA_260004125D
QTL__NA_240603086D
VR___NA_240200060D
ETA: to avoid long time waiting for copy it again you can rename INSTANA_260004125D in the root of your drive to something else, like "DELETE_ME" and then move everything from inside that folder one level up then delete that renamed (DELETE_ME) folder. Renaming is necessary, because inside that INSTANA_260004125D folder is another one with the same name and you won't be able to move it, because of the name clash.
Last edited by rideonva; Feb 10, 2025 at 05:41 PM.
Seasoned HDF Member
Joined: Aug 2016
Posts: 13,643
Likes: 2,416
From: San Antonio TX
Followed rideonva advise, getting a little farther. First update installed next has failed 5 times. looking at the disk I now have Movies, Pictures, & Music folders. It starts the update, Validating update then ERROR. I'll keep trying.