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Sounds like the clutch probably needs adjusting. Mine did totally fall apart at around 25,000 miles, but the symptons weren't that I couldn't get it into neutral.
I don't mean adjusting the clutch cable, although you might look at that also, but I mean adjusting the clutch itself. In my case the clutch was both slipping and dragging. Turned out the main spring plate in the middle of the clutch pack had come apart and the brass rivets were floating around in the clutch basket.
WHAT A MESS....Thankfully, it was still under warranty and was determined that the main spring plate was defective from the factory.
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