2017 Milwaukee Eight dyno testing & information
Road Captain
Joined: Jun 2008
Posts: 714
Likes: 53
I too am curious to the answer to this question
is it the same as all Rushmores 2014-2017??
EDIT: Have a friend with a Mustang that had his warranty claim denied despite having failed back to the factory tune before taking it in.
Last edited by MilesOfTexas; Sep 2, 2016 at 02:04 PM.
Member
Joined: Jul 2009
Posts: 4,310
Likes: 1,079
In other words, changing the map or the exhaust or the heads and anything else on the engine will have no impact on a claim for a defective heated seat or handgrip or some other non-engine related claim. OTOH, if you change the manufacturer's ECU map or the heads or some other engine component WITHOUT their authorization, than they COULD deny a claim for a failed piston, valve or even the entire engine.
And HD has ALWAYS had the right to deny a warranty claim based on changes made to the bike if they believe the failure is related to an unauthorized change you made.
Now whether a dealer will assist you or the MOCO, if a claim is to be made against the warranty, is probably more based on your relationship with the dealership than anything else.
The warranty can't be "voided" regardless of what you do to the bike. A warranty "claim" certainly CAN be denied if the manufacturer determines that an unauthorized change to their product was a contributing factor in the failure that is being claimed.
In other words, changing the map or the exhaust or the heads and anything else on the engine will have no impact on a claim for a defective heated seat or handgrip or some other non-engine related claim. OTOH, if you change the manufacturer's ECU map or the heads or some other engine component WITHOUT their authorization, than they COULD deny a claim for a failed piston, valve or even the entire engine.
And HD has ALWAYS had the right to deny a warranty claim based on changes made to the bike if they believe the failure is related to an unauthorized change you made.
Now whether a dealer will assist you or the MOCO, if a claim is to be made against the warranty, is probably more based on your relationship with the dealership than anything else.
In other words, changing the map or the exhaust or the heads and anything else on the engine will have no impact on a claim for a defective heated seat or handgrip or some other non-engine related claim. OTOH, if you change the manufacturer's ECU map or the heads or some other engine component WITHOUT their authorization, than they COULD deny a claim for a failed piston, valve or even the entire engine.
And HD has ALWAYS had the right to deny a warranty claim based on changes made to the bike if they believe the failure is related to an unauthorized change you made.
Now whether a dealer will assist you or the MOCO, if a claim is to be made against the warranty, is probably more based on your relationship with the dealership than anything else.
Road Captain
Joined: Jul 2008
Posts: 601
Likes: 109
From: San Diego
The question is what parameter(s) or bit(s) of data are they going to compare their original factory tune to the original copy that your reflashed back to the ECM. Most computer files copied to another computer are exactly the same.
I think there is probably another area in the ECM that gets permanently changed or set when a modified tune is downloaded and It becomes unreversable.
Grand HDF Member
Joined: Oct 2009
Posts: 3,824
Likes: 603
From: Myrtle Beach SC
As previously mentioned, warranty claims being honored HEAVILY depends on your dealership and your relationship there. I've had way too many things I have done covered by warranty by my dealer they could have easily denied legitimately. I am VERY fortunate to have a dealer that will do that.
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Road Warrior
Joined: Sep 2013
Posts: 1,610
Likes: 243
From: Oklahoma
The warranty can't be "voided" regardless of what you do to the bike. A warranty "claim" certainly CAN be denied if the manufacturer determines that an unauthorized change to their product was a contributing factor in the failure that is being claimed.
In other words, changing the map or the exhaust or the heads and anything else on the engine will have no impact on a claim for a defective heated seat or handgrip or some other non-engine related claim. OTOH, if you change the manufacturer's ECU map or the heads or some other engine component WITHOUT their authorization, than they COULD deny a claim for a failed piston, valve or even the entire engine.
And HD has ALWAYS had the right to deny a warranty claim based on changes made to the bike if they believe the failure is related to an unauthorized change you made.
Now whether a dealer will assist you or the MOCO, if a claim is to be made against the warranty, is probably more based on your relationship with the dealership than anything else.
In other words, changing the map or the exhaust or the heads and anything else on the engine will have no impact on a claim for a defective heated seat or handgrip or some other non-engine related claim. OTOH, if you change the manufacturer's ECU map or the heads or some other engine component WITHOUT their authorization, than they COULD deny a claim for a failed piston, valve or even the entire engine.
And HD has ALWAYS had the right to deny a warranty claim based on changes made to the bike if they believe the failure is related to an unauthorized change you made.
Now whether a dealer will assist you or the MOCO, if a claim is to be made against the warranty, is probably more based on your relationship with the dealership than anything else.
14. Denial of Warranty.
a. Defendants shall deny all warranty claims for functional defects of powertrain components for any Harley-Davidson vehicle (Model Year 2017 or later) registered in the United States, if any Defendants have any information to show that such vehicle was tuned using a Tuning Product that was not covered by Califorina ARB a ARB Executive Order or otherwise approved by EPA.
b. Defendants shall instruct Harley-Davidson dealers to deny such warranty claims where any Defendant or any Harley-Davidson dealer has any such information. https://www.epa.gov/sites/production...avidson-cd.pdf
Last edited by 04Hali; Sep 2, 2016 at 03:16 PM.
As previously mentioned, warranty claims being honored HEAVILY depends on your dealership and your relationship there. I've had way too many things I have done covered by warranty by my dealer they could have easily denied legitimately. I am VERY fortunate to have a dealer that will do that.