Rate your HD Dealer
Road Captain
Joined: Feb 2012
Posts: 525
Likes: 1
From: Oklahoma
Pro -team harley in Lawton, Ok. Good customer service in the parts department and service. Very small show room. No extra events like bike nights.
Fort thunder harley in Moore, Ok. Good service department, big show room, and good parts people. They do bike nights and monthly hooter girls saturdays.
Fort thunder harley in Moore, Ok. Good service department, big show room, and good parts people. They do bike nights and monthly hooter girls saturdays.
Cruiser
Joined: May 2012
Posts: 155
Likes: 1
From: Albuquerque
Thunderbird HD in Albuquerque, NM is great (every department). Very helpful and very knowledgable. On two occassions they have recommended a non-HD fix or part b/c it either fit my budget better or simply worked better. They are always very willing to talk about my bike or issues and have even gone so far as to put my bike in the shop for a few hours to diagnose with out charging me.
Novice
Joined: Jun 2012
Posts: 20
Likes: 0
From: Kentucky
Wildcat Harley in London Kentucky
A++.
Great service and good people. They know how to treat a customer. So much so that I won't frequent the dealership that is closest to me
Worth the drive to wildcat for the service and atmosphere without the attitude of my local dealership.
A++.
Great service and good people. They know how to treat a customer. So much so that I won't frequent the dealership that is closest to me
Worth the drive to wildcat for the service and atmosphere without the attitude of my local dealership.
Agree 100%...good folks without a doubt! Have bought two bikes from Wildcat Harley (09 FLSTN and recently an '11 FLHR) and I couldn't be more satisfied with my experiences with this dealership...sales, service, etc all top notch!
Road Warrior
Joined: Mar 2012
Posts: 1,487
Likes: 156
From: boston
High Octane Harley, formerly known as Kellys house of Harley. Every time I have needed anything, I don't even call. I just go there cause I know it will be there. tehre parts dept is HUGE and the peeps are great to work with. I'll tell you something too, they sell a lot of bikes out there. The choices were very limited today while I was out there. I was out there about 1.5 mopnths ago and there was no room to put any new bikes. There were full up. Today, lets just say I'm glad I bought my bike when I did.
Road Master
Joined: Sep 2009
Posts: 1,180
Likes: 33
Mathews HD
Fresno,CA
Best of three local dealers. Third generation family owned. First name basis with all their customers. They sell at good prices. No BS in the maintenance department, believe they are $20/hr less than the other two.
Fresno,CA
Best of three local dealers. Third generation family owned. First name basis with all their customers. They sell at good prices. No BS in the maintenance department, believe they are $20/hr less than the other two.
Road Master
Joined: Apr 2007
Posts: 938
Likes: 0
From: Seattle WA area
A number of dealers in the Seattle area and I have dealt with most on either parts or bikes. I mostly do my own wrenching so not a lot of experience with service departments.
My favorite by far is Eastside HD in Bellevue. Low pressure, great customer service and friendly people. They do lots for the community and their customers.
Sound HD is also a decent shop. I have always felt welcome there and received good service.
Never been very impressed with Downtown at all. The only time to go is their 50% off sale on Christmas Eve.
Seattle HD (now emerald City) - Swore I would never go back into Seattle HD after the way I was treated back in 07 trying to buy a new bike. went to Eastside and got the bike I wanted and with 2K more for trade-in. But, now Eastside has purchased Seattle HD and renamed it Emerald City. Haven't been in there yet but have heard good things.
My favorite by far is Eastside HD in Bellevue. Low pressure, great customer service and friendly people. They do lots for the community and their customers.
Sound HD is also a decent shop. I have always felt welcome there and received good service.
Never been very impressed with Downtown at all. The only time to go is their 50% off sale on Christmas Eve.
Seattle HD (now emerald City) - Swore I would never go back into Seattle HD after the way I was treated back in 07 trying to buy a new bike. went to Eastside and got the bike I wanted and with 2K more for trade-in. But, now Eastside has purchased Seattle HD and renamed it Emerald City. Haven't been in there yet but have heard good things.
Last edited by steelhead; Jun 24, 2012 at 01:53 PM.
Cruiser
Joined: Mar 2012
Posts: 210
Likes: 0
From: San Antonio
That is soooo true... I was sold a 2011 Road King with 2600 miles, and was told it had a factory 103 kit put in it... They sold me the full extended warranty and all, I rode it down the street and back.. it ran sweet.. I only live 2-3 miles from there.. got it home on the back streets, it immedeitly started having probs within 3 days.. went back to talk to the salesman and was told I should talk to the customer who they bought the bike from, that took a few days to get him to ok for them to give me his phone number, spoke to him and found out he did a "trike sprocket" setup on it and headquarters cams and other work to it... he also had tuned it with a TTS and they had jus put a stock pcm back in it, i went to talk to them numerous times and jus got laughed at.. the bike would not get over 80 miles to a tank of fuel, finally it started making alot of noises inside, and it jus sat in my garage for a couple weeks... I finally called and demanded a meeting with the general mgr there and threatened to sue them for "deceptive practices" for selling me a full harley extended warranty on a modded motor that was not eligible for this warranty and being lied to by the salesman, I was then sold a 2012 Streetglide at cost to solve their problem, after all was said and done , the salesman there took us over and admitted to us that he knew all the stuff wrong with this bike from the beginning..and they have not seen me or this bike in their establishment, and they never will......
I now take all my business to Gruene Harley Davidson up in Greune Tx, jus outside of New Braunfels.. they are a first class operation in my book.. so a big Kudo's and thumbs up to them !!..
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Road Warrior
Joined: Mar 2009
Posts: 1,614
Likes: 27
From: Toms River, NJ
PLUS ONE, I haven't bought a bike since 2009, but at that time they gave me the best price. Since than, every time I go in for service, no apt, they take care of me... always with a smile and a thank you. Great people at the parts counter always willing to open a part to see/ check out. I can't say anything bad about them. May Bruce RIP.
Road Warrior
Joined: Oct 2008
Posts: 1,692
Likes: 22
From: Denham Springs, La
Harley Davidson of Baton Rouge
Great dealership. Lots of activities-rides and cook outs with bands and bikini bike washes. Friendly staff. Good mechanics and parts people. Can't speak of sales crew because I didn't buy my bike from them but I wish I had of.
Blue Ridge Harley-Hickory NC
Not my regular dealer but they were for one day while riding the BRP. They took the bike in one morning and did a major repair (inner primary bearing) and had us out right after lunch. Great folks.
Great dealership. Lots of activities-rides and cook outs with bands and bikini bike washes. Friendly staff. Good mechanics and parts people. Can't speak of sales crew because I didn't buy my bike from them but I wish I had of.
Blue Ridge Harley-Hickory NC
Not my regular dealer but they were for one day while riding the BRP. They took the bike in one morning and did a major repair (inner primary bearing) and had us out right after lunch. Great folks.