Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Direct Cycle Part - Still Struggling?

Thread Tools
 
Search this Thread
 
Old Dec 17, 2013 | 03:04 PM
  #31  
Retrop's Avatar
Retrop
Outstanding HDF Member
Joined: Nov 2008
Posts: 2,034
Likes: 128
Default

I can not understand why some people continue to take a chance with these vendors who have a history or poor performance or poor communication. In todays world of instant communication there is absolutely no excuse for someone passing the buck by saying it is a problem with a manufacture. If there is a problem with a manufacturer they need to quit charging credit cards until such time as the problem is resolved. They have your phone number as well as your email address and could advise you within 24 hours if that is the case. There are still plenty of good companies out there who do business correctly. Why take a chance with those who have less than stellar reputations? If you are buying strictly on price, you definitely get horned. Many times a company who does not have the product in their own inventory will advertise a price that is lower than the competition. And then, if the orders do come in. they will give you some **** and bull story about the manufacturer being at fault. That is called "operating out of an empty wagon."
 
Old Dec 17, 2013 | 03:17 PM
  #32  
lionsm13's Avatar
lionsm13
Seasoned HDF Member
15 Year Member
Community Builder
Liked
Loved
Joined: Oct 2007
Posts: 56,052
Likes: 88,903
From: Western South Dakota
Default

OP comes on here, introduces himself and then responds twice in his introduction thread and then immediately starts his own thread on Direct Cycle...
Hmmmm... coincidence?
I think not.

LET ME SAY IT AGAIN.

I have been dealing with Direct since they were Wally's.
NEVER, EVER had 1 issue with them..
IN THE YEARS I have been dealing with them.

AM I sticking up for Direct Cycle?
YOU BET YOUR ***!!

Had I been a mod, I would've pulled the thread.
 
Old Dec 17, 2013 | 05:42 PM
  #33  
DynaJ's Avatar
DynaJ
Road Master
Joined: May 2011
Posts: 1,240
Likes: 14
From: lancaster,ca
Default

Originally Posted by Retrop
I can not understand why some people continue to take a chance with these vendors who have a history or poor performance or poor communication. In todays world of instant communication there is absolutely no excuse for someone passing the buck by saying it is a problem with a manufacture. If there is a problem with a manufacturer they need to quit charging credit cards until such time as the problem is resolved. They have your phone number as well as your email address and could advise you within 24 hours if that is the case. There are still plenty of good companies out there who do business correctly. Why take a chance with those who have less than stellar reputations? If you are buying strictly on price, you definitely get horned. Many times a company who does not have the product in their own inventory will advertise a price that is lower than the competition. And then, if the orders do come in. they will give you some **** and bull story about the manufacturer being at fault. That is called "operating out of an empty wagon."
Are you serious? I highly doubt that any "parts" store would have the ability to keep every item in stock as a matter of fact bought anything from amazon lately? its dropped shipped most of the time and they have several LARGE warehouses. I just ordered a hog tunes speaker pod from DCP and guess what? It was 20% cheaper than everyone else AND they had it in stock...In todays world most of us buy because of the price so we are willing to wait for the product. Samson came on here to say that they have been at fault in some cases causing a delay in shipping. You can beat your *** that progressive would say the same thing because guess what if it wasn't for stores selling there products well they would be out of business, and trust me progressive drags *** BUT wait a minute I bought some monotubes from DCP and hey the where in stock and to my door in a week. Companies have to charge your card when you order something simply because if they didn't they would have a bunch of parts that guys like you ordered got impatient and went some where else. Just because the building they are in is big and look expensive doesn't mean they can have customers just decide they didn't want them anymore...Until you have been in the retail parts business you just wouldn't understand.
 
Old Dec 17, 2013 | 05:46 PM
  #34  
UltraNutZ's Avatar
UltraNutZ
Extreme HDF Member
Joined: Nov 2007
Posts: 14,670
Likes: 139
From: East of the Sun, West of the Moon
Default

Originally Posted by DynaJ
Are you serious? I highly doubt that any "parts" store would have the ability to keep every item in stock

I can tell you for a fact that the AutoZone near my home is the worst "parts" store I've ever experienced with stocking parts. Half the time they don't even have common everyday parts such as standard automotive light bulbs.
 
Old Dec 17, 2013 | 05:51 PM
  #35  
UltraNutZ's Avatar
UltraNutZ
Extreme HDF Member
Joined: Nov 2007
Posts: 14,670
Likes: 139
From: East of the Sun, West of the Moon
Default

well just for the sake of argument I'll leave the thread where it is but....




 
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
t059736
Touring Models
10
Oct 7, 2016 01:48 PM
lucky23
Sportster Models
32
Jul 8, 2016 01:57 PM
jacknthebox
Touring Models
4
May 3, 2011 12:05 PM
Brewtality
General Harley Davidson Chat
6
Apr 15, 2008 05:14 PM
flynavy
Dyna Glide Models
2
Dec 14, 2007 08:07 AM




All times are GMT -5. The time now is 02:21 PM.

story-0
Harley-Davidson Fat Boy Becomes a Dark, Decepticon-Inspired Custom

Slideshow: Killer Custom's latest build relies on styling changes rather than performance upgrades, giving the cruiser an entirely different personality.

By Verdad Gallardo | 2026-06-03 18:28:05


VIEW MORE
story-1
6 Weirdest Harley-Davidsons Ever Sold to the Public

Slideshow: From military-inspired singles to scooters and three-wheel utility vehicles, these Harleys took the company far outside its comfort zone.

By Verdad Gallardo | 2026-06-02 18:34:10


VIEW MORE
story-2
7 Times Harley-Davidson Chucked Tradition Out the Window

Slideshow: Harley-Davidson built its reputation on nostalgia, but every so often, the company took a hard left turn into the future.

By Verdad Gallardo | 2026-05-20 11:18:19


VIEW MORE
story-3
7 Surprising Harley-Davidson Products that Are Not Motorcycles

Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.

By Verdad Gallardo | 2026-04-29 16:50:35


VIEW MORE
story-4
8 Best Harley-Davidson Motorcycles Ever

Slideshow: Not every Harley gets it right, but these are the ones that genuinely earned their reputation.

By Pouria Savadkouei | 2026-04-15 14:23:21


VIEW MORE
story-5
10 Worst Harley-Davidson Motorcycles Ever

Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.

By Pouria Savadkouei | 2026-04-01 20:01:09


VIEW MORE
story-6
Killer Custom's Jail Break Is The Breakout That Refused to Blend In

Slideshow: Killer Custom's "Jail Breaker" build focuses more on stance and visual aggression than mechanical overhaul.

By Verdad Gallardo | 2026-03-18 19:20:32


VIEW MORE
story-7
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?

Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.

By Verdad Gallardo | 2026-03-07 16:15:30


VIEW MORE
story-8
Harley-Davidson Reveals Super Cool Cafe Racer Concept

Slideshow: Harley-Davidson's new RMCR concept revives the café racer formula with modern hardware-and it may be exactly the reset the company needs.

By Verdad Gallardo | 2026-03-04 12:23:37


VIEW MORE
story-9
Engraved Rebellion: Inside Bundnerbike's Glam Rock II

Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.

By Verdad Gallardo | 2026-02-24 18:19:44


VIEW MORE