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Android Auto, phone keeps disconnecting

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Old Jun 24, 2020 | 03:38 PM
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Default Android Auto, phone keeps disconnecting

Hey , i have a Samsung S8, with a good cable for data and charging that works fine in my car,when i plug in my phone to the GTS radio everything is fine thn after awhile it will disconnect and reconnect radomly and eventually wont reconnect, getting frustrationg and not sure why, anyone experiece the same and have you found a solution

Thx
 
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Old Jun 24, 2020 | 03:43 PM
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You have the latest software update I assume?
 
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Old Jun 24, 2020 | 03:55 PM
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It happens to me after about an hour of riding. Likely a bug (on either the bike, or the phone). I have the latest AA update on my phone (as of yesterday, I believe?), but I havent had a chance to ride since that update.
 
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Old Jun 25, 2020 | 03:24 PM
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Spoiler
 

 
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Old Jun 26, 2020 | 07:41 PM
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Originally Posted by Hammz
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Replaced phone and still getting the disconnect... It's a rampant problem!
 
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Old Jun 28, 2020 | 07:50 AM
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Originally Posted by KaZoo
Replaced phone and still getting the disconnect... It's a rampant problem!
Just installed the latest MY21 update released a few days ago. Havent had a chance to ride, but maybe there's a fix for this issue in the update.
 
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Old Jun 28, 2020 | 08:47 PM
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I have connection issues with Apple CarPlay also. It's tricky to get it to initialize when you start the bike on either first start or just stopping quick and restarting (Same with several people I know). I use the WHIM and my headset is connected. You need to unplug the phone and replug it in a few times sometimes. I just updated tonight so I'll see tomorrow if that is fixed.
 
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Old Jun 30, 2020 | 02:31 PM
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I have the Samsung 8+ and no issues. I upgraded the software on the bike about a month ago and now have Android Auto, and love it! The only issue I have is it doesn’t see all my Spotify playlists while riding. Sometimes I have to choose a playlist before I take off.

I didn’t know there was a new software update a few days ago. Probably won’t upgrade until I know what the “fixes” are.
 
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Old Jun 30, 2020 | 02:34 PM
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Originally Posted by krazy3
I have the Samsung 8+ and no issues. I upgraded the software on the bike about a month ago and now have Android Auto, and love it! The only issue I have is it doesn’t see all my Spotify playlists while riding. Sometimes I have to choose a playlist before I take off.

I didn’t know there was a new software update a few days ago. Probably won’t upgrade until I know what the “fixes” are.
Go go into settings on the GTS and turn off Bluetooth. I was having the same problem and it was Bluetooth trying to connect while I was riding. Once I turned it off it was flawless.
 
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