When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
The MOCO is only responsible for the bike as it came from the factory. We choose to change out all the parts and install covers, hot toppers etc. that weren't on the bike to begin with. Take the stuff off before it goes back to the factory and then reinstall them when you get it back. I don't see where they are being unreasonable. You dressem up, you dressum down !!!
I agree. If the dealer had to do it they would get blamed for every little scratch or problem.
If you are worried about the dealer scratching thing then you are going to the wrong dealer. MOCO has agreed to cover all cost for putting things back the way they are other then the third party air cleaner.
And come on guys everyone can't be a wrench I am sure the majority of HD riders have to rely on the dealer. Dealer's do not stay in business by selling bikes. If there is a warranty repair they should cover what it takes to put the bike back the way it is prior to the warranty work and take full responsibility for their defective engine.
Well thought I would let everyone know the outcome as it is a good news story for both the MOCO and Dealer (Prestige, West Nyack NY). MOCO agreed to cover replacement of all HD chrome cover replacement the only thing that they would not cover was the Kuyiakin air cleaner as it was third party. However the dealer said they would cover the labor to put it back on. Then the Dealer did one better said Hey being we are going to have the engine out and striped if you want to switch your header pipes we will cover the cost of install and work it into the warranty work all he would have to do is pay for the parts. He switched out to a pair of Vansan Hines Truedules.
7 Surprising Harley-Davidson Products that Are Not Motorcycles
Slideshow: The bar-and-shield logo shows up on far more than motorcycles, some of the company's most unexpected products have nothing to do with riding.
Slideshow: From the troubled AMF years to modern misfires, these bikes earned reputations for reliability issues, questionable engineering, or disappointing performance.
Crazy Bunderbike Build Looks Amazing, But Is It Impossible to Ride?
Slideshow: The Swiss custom shop has taken a Harley Softail and stretched it into something so long and low that it looks closer to a rolling sculpture than a conventional motorcycle.
Engraved Rebellion: Inside Bundnerbike's Glam Rock II
Slideshow: A standard cruiser becomes an intricate metal canvas in the hands of a Swiss custom house known for pushing Harley-Davidson platforms far beyond their factory brief.
Slideshow: Harley-Davidson's challenges aren't abstract; they show up in dropping shipments, shrinking dealer traffic, and strategic decisions that aren't yet translating into growth.